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Reviews
Tripadvisor Traveller RatingBased on 786 Reviews
Traveller ReviewsRanked #4 of 576 hotels in New York City
Traveller Rating
Excellent
704
Very Good
61
Average
17
Poor
4
Terrible
1
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
marcelth69 said...
Top hotel with top service!
Travelled on 12/2025
Very cosy hotel, close by Fulton station. Rooms were excellent with perfect shower and bed. Service was topclass and extra kudos to Jose, the concierge who advised us some nice spots for breakfast in Brooklyn! Finally, the rooftop bar was excellent and cosy as well....
FigPow said...
Great Location for this Cozy Hotel
Travelled on 12/2025
The front desk staff were welcoming and pleasant. Our hotel room was compact yet well organized and very clean and comfortable. The hotel is updated and has a modern feel. Its located within a short walk to the Fulton St subway station, Joes Pizza, lots of other restaurants and shops and is a nine minute walk to the Brooklyn Bridge. I would definitely stay here again....
895mireyad said...
December Holiday Vacation
Travelled on 12/2025
My husband and I stayed here in December and thoroughly enjoyed our visit. Every member of the stafffrom the front desk and operations manager to the concierge and housekeepingwas exceptionally kind, professional, and helpful. The property is very clean, and our room was well maintained and thoughtfully stocked with all the basic necessities.
We especially appreciated the location during this time of year: its sit...
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Jeff C said...
December pre-holiday week in NYC - Love the Artezen
Travelled on 12/2025
All staff were extremely helpful and friendly. It is close and convenient to WTC subway stations. Concierge/Bell staff all provided excellent service. Particularly Jose.
Thanks to all staff for a wonderful pre-holiday stay in NYC....
Dean D said...
Couldn't ask for more from a hotel
Travelled on 12/2025
The hotel was 10/10 for everything you could ask for.
From the check in desk staff, to cleaners, to the door men everyone was so friendly and accommodating.
The beds were comfortable and rooms very warm with easy to work air con and heating!
Out of all the staff at the hotel I spoke most with Juan who is one of the guys at the door - he went over and above on a few occasions for my family and I'd like to thank him...
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