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Reviews
Tripadvisor Traveller RatingBased on 633 Reviews
Traveller ReviewsRanked #9 of 565 hotels in New York City
Traveller Rating
Excellent
559
Very Good
54
Average
15
Poor
4
Terrible
1
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
John michael C said...
Great customer service experience.
Travelled on 01/2025
Jose that works the very front and helps with bags and opens the door was incredible and showed motivation. Very helpful and quick to get our bags or help us with anything we needed. Just had a great attitude and was very respectful. Shows a strong work ethic....
audreyhG9109DL said...
Perfect hotel for a business trip!
Travelled on 01/2025
Great stay! Quiet, clean, and comfortable! Great location in FiDi and easy to walk to meetings and great options for food. When I left a personal item behind they were amazing at helping me track it down. Awesome service! Would recommend and stay here again....
Chris Y said...
Fab Hotel
Travelled on 01/2025
We were originally going to stay near Times Square but so glad we changed our booking to stay at this gem of a hotel.
The staff are all welcoming and the rooms are just right for a couple plus the little touches like a kettle and nespresso maker with water and pods provided daily make this stand out from the norm. The hotel is conveniently placed for Wall St and the Staten Island ferry plus the world trade centre and...
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Katie L said...
Wonderful hotel
Travelled on 12/2024
This is the first hotel in many years that I have no complaints for!
The Artezens staff were kind and courteous, always greeting you and asking how they could help.
The room was very well equipped - queen sized bed with a comfortable mattress; working smart TV; fresh water daily/coffee pods daily. The main reception area was tastefully decorated and always smelt amazing but moreover, the hotel and room were always...
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robertpJ6505NI said...
Service minded hotel in NY
Travelled on 01/2025
Best service ever Christ is one of them that helped out with his service to everything from taxi to steakhouses! If we had any questions for sure they solves our questions without any hesitation at all! Everything was good nothing to complain about at all!...