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Reviews
Tripadvisor Traveller RatingBased on 6638 Reviews
Traveller ReviewsRanked #350 of 576 hotels in New York City
Traveller Rating
Excellent
2462
Very Good
2840
Average
811
Poor
303
Terrible
222
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
MontieDevon said...
Four night stay
Travelled on 12/2025
I was quite dubious about our stay after reading g some of the reviews but then like most things you really have to make your own mind up.
We arrived and were greeted in reception by a very nice young lady who took all of our details, told us we had been upgraded, I can only say we were not disappointed we had everything we needed a lovely clean warm room,great bathroom lovely clean towels there was a small kitchen a...
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auntieinPhilly said...
No Pets. YAY!!!
Travelled on 11/2025
Shout out to the young woman with the bob haircut (Jessica?) at the front desk, and Jerry the bellman--friendly and responsivethe way hospitality should be. In fact, aside from the other female at the front desk, the staff was exceptionally good. The property is old but has great charm. Dated furniture and small elevators? Sure. But this old hotel was clean, at least my room was. Unlike Marriott, Hyatt and Plimpto...
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mitchpowers said...
Great long weekend in NYC!
Travelled on 11/2025
Nice, older art deco hotel. Great location in Hells Kitchen/Midtown area, we walked about everywhere on our mild November weekend- Central Park, Broadway, Rockefeller Center, Times Square. For NY, rooms are spacious, we had 2 double beds with windows (2 narrow ones) facing 48th with a decent city view. Note, windows do open, but I think for this fact they are by no means sound proof. Bring ear plugs, white noise app ...
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bertieboy44 said...
Well placed but be aware of the 'resort fee'...... for what? I haven't a clue!
Travelled on 02/2025
Second time staying here, rooms are a good size, some are getting done up but we were in a room still to be redecorated. Absolutely ideal position for almost everything. Can't really fault them apart from the ludicrous 'resort fee' which is basically a fee added on for nothing, happens in most hotels in NYC. Best of it is, we're just back from Canada and the 3 hotels we stayed in all had swimming pools but not a 'res...
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Ibreakplanes said...
Underrated Gem
Travelled on 09/2025
This is a niece hotel in an excellent location. The staff (desk and bell services) were outstanding . They provided both quick and friendly service. Although the building is dated, its functional and almost classic/quaint. Rooms a clean, and despite being a bit on the small side were very comfortable. I will definitely be back....