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Reviews
Tripadvisor Traveller RatingBased on 6659 Reviews
Traveller ReviewsRanked #346 of 583 hotels in New York City
Traveller Rating
Excellent
2470
Very Good
2847
Average
813
Poor
306
Terrible
223
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jessica L said...
Roachesnot a fan killed 6.Dont need little friends staying in my room with the family. Yuck!Second floor room.
Travelled on 05/2026
Roaches no thank you! Throughout the room....
lesterbabe said...
Location, hassle free and overall exceptional experience
Travelled on 05/2026
First time in this hotel and a great experience was had during my recent 5 night stay. The Hotel was in a fab location near to the metro on 50th st, and Times square, it was ideal base for exploring NY.
Check in was quick and easy, a mistake with the hotel tax being applied to my credit card was quickly rectified. We were allocated a room on the 15th floor which was an upgrade to deluxe King, which was very spaciou...
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Janis S said...
The location can not be beat!
Travelled on 05/2026
Two blocks from Times Square yet far enough to be away from the crowds. On the 10th floor we did not have street noise. We were close to many of the theatres and Rockefeller Center. The reservation staff and front desk staff were very helpful. Not guaranteed, so we were grateful to have two adjoining rooms, a king room and two double beds in a room. We would definitely want to stay here again....
Jessica P said...
Great location, good facilities, would stay again
Travelled on 05/2026
Hotel location was perfect and so close to Times Square. Rooms were decent enough, probably a bit tired and not very sound proof (we were on the 10th floor) but thats what you get for staying in a very busy city! Also we only used the room as a pit stop.
Facilities in the hotel were great and they also had somewhere to fill your water bottles which was essential for the long days of walking.
Some of the lifts were...
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LoveMrEd2 said...
Convenient location, good value.
Travelled on 05/2026
Great location convenient to Times Square, Broadway theaters, and a Hell's Kitchen.
Oor room appeared to have been recently refreshed. Uninspired decor considering the history of the building, but it was clean, tasteful, and comfortable....