Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2037 Reviews
Traveller ReviewsRanked #76 of 576 hotels in New York City
Traveller Rating
Excellent
1373
Very Good
503
Average
105
Poor
21
Terrible
35
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Melissa C said...
Wow!
Travelled on 12/2025
Kevin provided excellent customer service! Thank you! We were given amenities that were very much needed. We will stay here again!...
JEAN B said...
Overcharging
Travelled on 12/2025
Friends had same type of room, same nights as us. They paid $900 less and staff only talked in circles about why and would not reduce my charges. I'll (and the rest of my group) will never stay their again. There was also a problem in bar. Same drink every night for 4 nights on fifth night they were charging us more and then gave us the wrong change. After calling manager it took him a good 15 minutes before he c...
Read more
ga3405 said...
Great location & spacious rooms!
Travelled on 12/2025
We had a large group of 13 staying in 5 rooms. The rooms are spacious, except for the bathroom. The location could not have been better and the front desk staff is super helpful and friendly. There is a great bagel place right down from the hotel. Would definitely stay here again! Chelsea & Stephanie were great hosts....
surajayilliath said...
Surprise gem in Chelsea
Travelled on 12/2025
I was skeptical when my office booked me into Cambria given I always stay at other known properties. I was pleasantly surprised and hence decided to put in this positive feedback. Spacious rooms (from an NYC perspective), spacious bathroom, microwave, fridge, body lotion, well equipped gym, fantastic location, great support staff such as Johnathan and Greg. I had a great experience at an affordable price and would ce...
Read more
mary c said...
Excellent customer service
Travelled on 11/2025
Johnathan and Justin went above and beyond! We thought we had lost a purse in the lobby and called to see and they went and checked the room for us to make sure it was not there. Super helpful, kind, and great customer service. Will come back. Thank you!!!...