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Reviews
Tripadvisor Traveller RatingBased on 1518 Reviews
Traveller ReviewsRanked #191 of 582 hotels in New York City
Traveller Rating
Excellent
768
Very Good
550
Average
128
Poor
31
Terrible
41
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sarah S said...
Would stay again
Travelled on 01/2026
1. Bathroom has a real door. So many NYC hotels do the pocket door/stall and I like this has a proper bathroom in the room
2. Amazing view, try to get a room facing the street
3. Clean
4. Water pressure was immaculate
5. Super friendly staff...
Stephanie M said...
Terrific Bartender
Travelled on 11/2025
I met a client for drinks in The Bistro. Debbie, the bartender, is so welcoming and friendly. She made us the best old fashioneds!...
Amy B said...
Clean, reasonably priced, amazing staff!
Travelled on 11/2025
Just checked out from a 5 night stay during Thanksgiving week. This hotel is safe, very clean, close to everything, and staff is amazing. Shout out to Aaron who is so personable and helpful, he always went out of his way to speak to us and make us feel welcomed. 100% would stay again!...
Sarita2 said...
Good location and a functional hotel
Travelled on 10/2025
First the good points. Location very good close to Times Square. They allowed early check in free of charge. Conveniently located water fountain (get your own bottles). They will do a daily housekeeping only if you request else every other day).
Bad points: location is a little uncomfortable at night due to homeless people on the streets. Room looked out into a shabby office building. They will charge $75 if you req...
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Charlene T said...
Good hotel for Manhattan
Travelled on 04/2025
Wonderful hotel, great security. Rooms are small but all new with an included breakfast! Great neighborhood and the doormen are always present....