Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1515 Reviews
Traveller ReviewsRanked #194 of 576 hotels in New York City
Traveller Rating
Excellent
765
Very Good
550
Average
128
Poor
31
Terrible
41
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Amy B said...
Clean, reasonably priced, amazing staff!
Travelled on 11/2025
Just checked out from a 5 night stay during Thanksgiving week. This hotel is safe, very clean, close to everything, and staff is amazing. Shout out to Aaron who is so personable and helpful, he always went out of his way to speak to us and make us feel welcomed. 100% would stay again!...
Sarita2 said...
Good location and a functional hotel
Travelled on 10/2025
First the good points. Location very good close to Times Square. They allowed early check in free of charge. Conveniently located water fountain (get your own bottles). They will do a daily housekeeping only if you request else every other day).
Bad points: location is a little uncomfortable at night due to homeless people on the streets. Room looked out into a shabby office building. They will charge $75 if you req...
Read more
Charlene T said...
Good hotel for Manhattan
Travelled on 04/2025
Wonderful hotel, great security. Rooms are small but all new with an included breakfast! Great neighborhood and the doormen are always present....
frequenttraveller63 said...
Good location, nice rooms, as expected
Travelled on 09/2025
The Courtyard by Marriott Times Square West was exactly what I expected. It's not a bad price (well ... relative to other crazy NY hotel price levels!), the location is excellent, steps off 8th Avenue and close to transport, sightseeing, restaurants and shops. And (the reason I chose it), just 5 minutes walk from Penn Station and Moynihan Train Hall. The room was a decent size (again ... relative to most very, very s...
Read more
Lamcc83 said...
Unsavory location, loud room
Travelled on 07/2025
I was surprised at the overwhelmingly positive reviews because my experience was anything but. The hotel is between Port Authority and Penn Station and is directly next to a harm reduction site, so there are a lot of homeless directly in front of or next to the hotel, and I witnessed two medical events with the homeless during my three days there. Its NYC, and youre near Times Square, so the road noise and sirens...
Read more