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Reviews
Tripadvisor Traveller RatingBased on 2701 Reviews
Traveller ReviewsRanked #285 of 585 hotels in New York City
Traveller Rating
Excellent
1227
Very Good
995
Average
282
Poor
96
Terrible
101
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Colleenzzz said...
Fine for a Short Stay
Travelled on 02/2026
This was a standard Hampton Inn located close to Penn Station. We got in late, so needed to grab a room just for the overnight. The room was very small, but neat and clean. Nicely decorated lobby, and a friendly staff made for a satisfactory short stay....
raquelle said...
Wonderful Time
Travelled on 02/2026
We have just got back from 4 nights staying here. Booked due being near to Penn Station. Location was great!
We had a 2 x double bed room that overlooked the front of the hotel. Yes it was noisy but it is in the middle of the city!
The room was clean and warm. Comfortable and exactly what we needed and expected for the money.
Breakfast was included which was great and enough to fuel us for the day. It did get b...
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Craig B said...
Quoted $150/night, charged nearly $900. Misled at checkin and dismissed when I raised the issue.
Travelled on 01/2026
I stayed at the Hampton Inn Madison Square Garden on a business trip with a group of high school exchange students. I originally booked two rooms, but upon arrival I realized the rooms were much smaller than expected. Because of this, I asked about adding a third room to better accommodate my group.
At checkin, the front desk staff member verbally quoted me a rate of approximately $150 per night for the additional ...
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bmanwahoo said...
Excellent stay
Travelled on 01/2026
We arrived around 12:30pm and were able to check in early. Room w/1 king bed surprisingly large for being a hotel in NYC. Breakfast area was very busy, but the staff did a great job keeping things well stocked. We had a 4pm train departure on our check out date and our small roller bag was able to be kept in a secure area while we explored the city. Very friendly staff!! Would absolutely stay here again....
jamietall said...
Birthday in NYC
Travelled on 12/2025
The staff are helpful, kind, hardworking!! The breakfast was warm and good each morning. There was plenty of options and lots of coffee!
There was only one small elevator that worked for 18 floors! We often had to take the stairs up and down many flights!
Our room was clean! The hotel needs a decor update in a big way! It is located so near Madison square garden and Bryant Park!...