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Reviews
Tripadvisor Traveller RatingBased on 1874 Reviews
Traveller ReviewsRanked #320 of 585 hotels in New York City
Traveller Rating
Excellent
915
Very Good
542
Average
210
Poor
99
Terrible
108
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Duanne S said...
Currently Staying, Currently Disappointed
Travelled on 02/2026
Im writing this from my room, because I cant pretend this stay is going well. I travel to NYC monthly for work and, until recently, stayed religiously at another Hilton hotel. I loved that hotel. I wrote a glowing review about that hotel. I miss that hotel.
But with my companys office moving to Park Avenue, I needed something closer. I chose the Hilton Garden Inn Midtown East because Im a Hilton Diamond and try t...
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Passenger32498583312 said...
Beware... Don't book.... Not worth it
Travelled on 02/2026
Where do I start .. I would echo what others have said , it's like a big construction site , dust and dirt everywhere, there are two lifts and take ages to arrive, building works started at 7am on Friday .. woken up by drilling is hardly ideal, and the room was dirty, sheets dirty, and there was someone's dentures on the windowsill
Breakfast was a blueberry muffin and grapefruit juice and a bagel , no variation
L...
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jack88martin said...
Do NOT Book This Hotel Right Now
Travelled on 02/2026
I genuinely cannot believe Im having to leave this review, however, please do not book this hotel in its current state.
We stayed at the Hilton Garden Inn for our first family trip to New York, something wed been really looking forward to. Instead of the experience we expected from Hilton, we walked into what feels like a construction site. Yes, it might be lovely once renovations are complete, but there is absolu...
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cmrumsey4sc said...
Disappointed to learn upon arrival the hotel was under construction
Travelled on 01/2026
Beware that this hotel is under renovations. There is nothing on the Hilton site indicating this, nor any mention in the confirmation. The restaurant and store are not open (minimal snacks/drinks available), only one elevator is open to guests during 8am-5pm, and there was never anyone at the front desk.
The room was a good size, and it was quiet. I was able to pick my room in the app, but there was nothing indicati...
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Chris R said...
Worst Hotel Experience Ever
Travelled on 01/2026
Do Not Book this hotel Booked this hotel using points and cash on December 2nd, 2025. No where at anytime before check in were we informed that the hotel was going to be under renovations. The restaurant was closed, the gym was closed. From 8-5PM each day one elevator was not available for guest use causing delays getting to the rooms and out of the hotel. We were awoken multiple days before 8am by construction soun...
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