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Reviews
Tripadvisor Traveller RatingBased on 3022 Reviews
Traveller ReviewsRanked #124 of 562 hotels in New York City
Traveller Rating
Excellent
1583
Very Good
814
Average
336
Poor
131
Terrible
158
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Alyssa J said...
Great stay at the Hilton
Travelled on 02/2025
I always have a great stay here! Would definitely recommend for anyone visiting the city! Staff and is very friendly and helpful and rooms were cozy and clean. So many accommodations and its in the perfect location making it super easy to get around. Definitely coming back....
JohnHHdiamond said...
Bring back the avocado toast!
Travelled on 02/2025
We come into the city 5+ times a year and always try to stay here - location is amazing and rates are reasonable except for a few crazy weekends. We love how close to Grand Central and Penn Station the hotel is, not to mention Times Square literally around the corner. The rooms are clean even though the beds are not very comfortable, but we only stay one night so thats ok. We always enjoy the hotel bar upon arrival ...
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Hajed A said...
Michelle!!!
Travelled on 02/2025
Michelie is a great employee . She was a great help to my family very kind and welcoming. Thank you Michelle you are phenomenal. We will come back very soon and hope to see you at this great hotel. Great place to visit. Thank you thank you. Great staff...
Sharee P said...
Their teams customer service is this locations saving grace while in renovations
Travelled on 01/2025
Came to NYC to celebrate a friends birthday While the accommodations need a major upgrade (they are under construction) The customer service is stellar from check in to check out my stay was amazing Michelle was extremely knowledgeable and went above and beyond on multiple occasions like going out of her way to bring me water to my room when I desperately needed it but was unable to come to the lobby. Her kindness a...
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RMurray847 said...
Great location and a surprisingly fun room.
Travelled on 12/2024
First, the location of this hotel is very good. It's less than a block from Bryant Park and 5th avenue, right about the spot where all the "fancy" shopping starts. It's just a bit further to Times Square proper, but still no more than 4 minutes or so. If you're in New York for shows, MoMa and other things in that area...I do recommend this hotel. The actual block it is on is decently quiet, but you are very near ...
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