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Reviews
Tripadvisor Traveller RatingBased on 1411 Reviews
Traveller ReviewsRanked #316 of 586 hotels in New York City
Traveller Rating
Excellent
540
Very Good
556
Average
194
Poor
52
Terrible
69
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
ileanadp said...
Beautiful and confortable hotel with great location.
Travelled on 06/2026
We loved this place. The rooms are super clean, the bed confortable, perfect temperature in the common areas and room. We found NO WAITING on the elevators (maybe a minute) and everyone has been super kind. Special shoutout to Rocky and Henry!...
Galleywench100 said...
Good location
Travelled on 05/2026
The lobby is small with only two lifts, this is expected with the footprint of the structure.
Staff friendly, room clean.
Latitude restaurant nice.
I did not like people not staying at hotel hanging outside of lobby, drinking alcohol and a strong smell of weed....
Dan B said...
Disappointing stay due to rude staff and poor security plus unexpected credit card charge
Travelled on 05/2026
I stayed at the Holiday Inn New York City - Times Square on May 17-18, 2026, after booking and paying in full through Chase Rewards. While the location is convenient for Times Square, the overall experience was very poor.
The hotel has 35 floors but only 2 elevators. Expect to wait 10-15 minutes for an elevator, especially when checking out, or be prepared to take the stairs.
On Saturday, May 16, around 4:00 PM, duri...
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Ray J said...
Quality Stay
Travelled on 05/2026
Great location. Clean rooms. Friendly service....
Jason C said...
Read The Review
Travelled on 04/2026
We stayed at the Holiday Inn Times Square in April 2026 as a family of three (two adults and one teenager). We chose the hotel primarily for its location, which is undeniably excellentvery central and convenient for accessing Times Square and most areas of Manhattan.
However, our first impression on arrival was not particularly positive. The outside of the hotel often had groups of people sitting around smoking and...
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