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Reviews
Tripadvisor Traveller RatingBased on 861 Reviews
Traveller ReviewsRanked #365 of 564 hotels in New York City
Traveller Rating
Excellent
228
Very Good
373
Average
154
Poor
42
Terrible
64
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Steve F said...
Solid hotel; nothing fancy
Travelled on 03/2025
I booked this room on Priceline, and it lived up to my expectationsI wasnt expecting world-class accommodations; I wanted something thats clean, quiet, safe and near my destination. The Holiday Inn met all four.
First off, know that this building is VERY narrow, which may serve as a bit of a surprise when you arrive. The rooms are small, but thats to be expected. I had a corner room, so my room may have been...
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Juan_Camilo_Moya said...
Great experience
Travelled on 01/2025
We had a pleasant staying, we received good attention from the crew and enjoyed our time at the place....
649eladiac said...
Good hotel in Wall street area
Travelled on 12/2024
The location is very good, near Metro station and bus stops if you don´t mind the distance from midtown and uptown. Bear in mind its an old building, as most of the area, so rooms are quite small, with little or no space for suitcases. Breakfast is self-served in the lobby area which you can see in one of the pictures, where there are only two chairs. Thus, you can take it standing or take it to your room. The offer ...
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Sandy C said...
Friendly Customer Service Goes a LONG Way
Travelled on 10/2024
The Customer Service was exceptional with friendly staff during every shift of our five day stay! The room was cleaned daily. All requests were quickly accommodated. Great location.
Snacks and waters were provided daily. The room size was sufficient for us. We would definitely stay again!...
ghuffrana said...
WORST CUSTOMER SERVICE EVER
Travelled on 09/2024
This is possibly the worst customer service I have ever experienced in my 24 years of traveling. My flight got delayed, I called in Advance to tell them but the night shift person didnt post a message on my fully prepaid booking. Then I called reservations to try and shift Friday night over to Sunday night which they confirmed they did, turns out they just booked me another room. I checked in, no mention that they ha...
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