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Reviews
Tripadvisor Traveller RatingBased on 871 Reviews
Traveller ReviewsRanked #376 of 576 hotels in New York City
Traveller Rating
Excellent
233
Very Good
373
Average
155
Poor
44
Terrible
66
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
lindsay G said...
Fantastic hotel, clean and great location
Travelled on 08/2025
Hotel is situated near 9/11 and by subways, easy to find, upon arrival reception staff were amazing friendly and accommodating, check in was easy, room was clean and alot bigger than I was expecting, air conditioning working perfectly, bed was huge and comfortable, I struggle with beds not being right due to back problems and I didn't have one night i was unable to sleep.
Rooms cleaned daily and towels changed dail...
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loriannm673 said...
Great location-ok Hotel
Travelled on 07/2025
Great location! We found it clean and sufficient. The room and bathroom were both very small-inspiration to get out and explore. The room was quiet but AC was fairly loud. Restaurant is open but no breakfast vouchers were offered despite my Diamond Elite status. A few details would have made the room much better-on one side of the. Ed there was no reading light nor any kind of nightstand or table. Would have been gre...
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JWadders said...
Book the balcony! Highly recommended!
Travelled on 09/2024
New York hotels are notoriously over-priced, this one was one of the best value hotels, especially in this area. Yes, the rooms are small and the whole hotel feels cramped but that's often the vibe of a city hotel. I stayed in a room with a balcony, which is a must for a few extra dollars! The location is great, the rooms were comfortable with all of the regular amenities. The staff were friendly and the little snack...
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Banastrand2003 said...
Great stay for Downtown touring
Travelled on 05/2025
Wonderful location downtown. Great opportunity to explore battery park, the village, washington sq. Park, trinity church, rish famine memorial, wall street, and WTC memorial.
Staff were wonderful, even keeping my Canalis cold from little Italy....
xmollx6 said...
Wouldnt recommend
Travelled on 05/2025
Awful
The only decent thing is the location being ideal near to subways and downtown. But I still wouldnt recommend it.
Firstly, theres no breakfast. They say there is food in the lobby but its just tiny muffins. Also I overhead them tell a family who asked about breakfast, quite rudely, like I just told you its only grab and go even though theyd been promised breakfast.
You have to pay an extra amount whe...
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