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Reviews
Tripadvisor Traveller RatingBased on 5505 Reviews
Traveller ReviewsRanked #144 of 582 hotels in New York City
Traveller Rating
Excellent
3553
Very Good
1548
Average
250
Poor
97
Terrible
57
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
acI5541BJ said...
Reservation was not honored; rooms are fine
Travelled on 01/2026
We were greeted quickly and politely and given a key to a room. The room was not the room that I had reserved, which had 2 specific elements that I had specifically researched, chosen, and paid for (15th floor or higher & King size bed).
Mistakes happen; I called the front desk to let them know this was not the room I had booked - where I was told in no uncertain terms that this was an 'upgrade' (and I should be gra...
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Greg S said...
Lovely Stay in the Upper West Side
Travelled on 01/2026
We enjoyed a truly wonderful stay at the Beacon! Our room was clean, well maintained, and met our needs perfectly. Check-in was a breeze and the hotel staff were friendly and helpful. The hotel is situated in the upper west side, making it easy to visit Central Park and a number of fine museums, including the Guggenheim and the American Museum of Natural History. We found numerous lovely restaurants, coffeehouses, ...
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John S said...
Great hotel
Travelled on 12/2025
Hotel and its staff were amazing , they made our trip perfect and stress free
We will be back for sure same time next year : )...
Katie123abc said...
Good location
Travelled on 12/2025
Me , my daughter and sister stayed here December 2025
Fab location near sub way and easy walking distance to attractions Inc Central Park.
Plus side friendly staff nice spacious room Inc kitchen etc Incase you want to eat in
Next door is a theatre
Super market across the road
Very happy friendly staff
Down side
Our room had no view (501)
Breakfast next door sometimes we got all inc and others told its at ext...
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Erin W said...
poor.
Travelled on 12/2025
Booked Hotel Beacon for a week long birthday stay 12/2-12-9. Upon check in the front desk lady was very rude and annoyed I had asked for a third key. Bell staff have been the only consistently kind people. We were charged a total of $9,170.00 and that included an additional fee to be on the renovated 23rd floor. Our room is a deluxe queen suite with two beds, a fold out couch in living area, small kitchenette and bat...
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