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Reviews
Tripadvisor Traveller RatingBased on 294 Reviews
Traveller ReviewsRanked #326 of 566 hotels in New York City
Traveller Rating
Excellent
153
Very Good
48
Average
28
Poor
29
Terrible
36
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Don F said...
Martinique NYC
Travelled on 12/2024
Lovely hotel, ideally situated - great location for getting around and sightseeing. Room was spacious for NYC - clean and tidy. Able to sleep soundly as quite quiet. All the staff were pleasant and accommodating. Having the BLD coffee shop in reception was a god send in the mornings. shout out to the room cleaner who went above and beyond on a daily basis...
Jalen W said...
Highly Recommend
Travelled on 12/2024
Veronica provided outstanding customer service, making my entire experience truly exceptional! The location couldnt have been better convenient, comfortable, and perfect for anyone visiting NYC. From check-in to check-out, every detail was handled with care and professionalism. I felt welcomed and well taken care of throughout my stay. If youre planning a trip to New York City, this is definitely the place to stay....
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Christina G said...
Great Customer Experience
Travelled on 12/2024
Great location, near subway, great food, and all tourist spots. Plenty of shopping spots nearby like H&M. The hotel bar had great drinks and an awesome DJ. Our doorman Mario was super helpful! 5 stars for Marios customer service. Definitely a cool place to stay at....
dettmer93 said...
Fantastic Safe Location
Travelled on 10/2024
Ive been meaning to leave a review after staying here for a week in October, but what a brilliant hotel. Fantastic location next to the Empire State, Macys and Madison Square Garden just up the road and Times Square a short walk up the road. We found the staff to be friendly and helpful, and check in was very easy. Id read a lot of reviews from people complaint about the rooms size and Im not quite sure what they...
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323Lau said...
Kind solution for our error
Travelled on 12/2024
My aunt made a mistake with our reservation and Sophia was more than helpful in finding a solution for her mistake. We had a wonderful stay. The hotel is beautiful and the food in the restaurant is top notch. Thank you for helping us make wonderful memories....