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Reviews
Tripadvisor Traveller RatingBased on 7495 Reviews
Traveller ReviewsRanked #380 of 576 hotels in New York City
Traveller Rating
Excellent
2867
Very Good
2249
Average
1148
Poor
615
Terrible
618
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Cherr88 said...
Pre christmas at NY
Travelled on 12/2025
Great location and nice hotel. Not to busy and not to loud on the street. Only thing that we didnt like was the cleaning. Bathroom was filthy from day one + we didnt had a mirror in the sleeping area?...
Matthew A said...
Solid experience!
Travelled on 12/2025
Great place to stay, wonderful location, and incredible views of the Hudson and Freedom tower as well as 9/11 memorial....
Eugenia L said...
The view was absolutely stunning
Travelled on 11/2025
We were absolutely thrilled with our stay and felt comfortable from the very first moment. We received a paid upgrade, which was totally worth it the room was amazing, perfect for the three of us, and the view was absolutely stunning. We were so happy and truly enjoyed every minute of our stay.
We would definitely choose this hotel again on our next visit to New York City.
The only small downside wed like to men...
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Christina H said...
Misleading as Renovated
Travelled on 12/2025
It was dirty and price-gouged for December. Misleading as newly renovated. There was dust, dirty rugs and baseboards, dirty curtains, and dirty surfaces. My family and I got sick from the poor air quality in the room. There was mold and dust accumulated in the vents....
Alan Y said...
Nice hotel, amazing view on high floors. Overall a solid 4/4.5 out 5
Travelled on 12/2025
Lovely hotel, amazing view on the high levels. We knew it was downtown and in the business district close to the WTC. This area feels safe and cleaner in general to the busier midtown. We were very pleased with the room in general, good size, good condition and modern styling. Our view was amazing. The hotel had a modern busy feel and safe although we didnt use the amenities like eating or leisure in the hotel. Ther...
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