Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 7524 Reviews
Traveller ReviewsRanked #371 of 582 hotels in New York City
Traveller Rating
Excellent
2886
Very Good
2255
Average
1148
Poor
615
Terrible
621
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Arlene L said...
Perfect Lower Manhattan escape
Travelled on 01/2026
The hotel was centrally located in lower Manhattan with breathtaking views from our corner room of the Brooklyn Bridge. There was plenty of space with incredible amenities to include the gym and restaurant on the ground floor. The bedding was incredibly comfortable and the room was more spacious was competing hotels in the area. My only negative comment would be the quality of the WiFi connection. I was unable to com...
Read more
Stay36712314173 said...
Exceptional Customer Service
Travelled on 01/2026
Jennifer showed exceptional customer service for me and my flight crew. We really do appreciate her and the hospitality she gave us....
Z8757GEkimw said...
Excellent experience at M Social downtown New York
Travelled on 01/2026
What a superb hotel from location , atmosphere , all services and rooms. The service when we checked in was friendly and informative. The location was fantastic, directly opposite the Oculus and One World and the subway was 20 steps from the front entrance that can take you everywhere in New York.
The room was beautifully clean and tidy and cleaned daily on our 5 day visit, the view out of the window was spectacular...
Read more
Vlada A said...
the hotel was great
Travelled on 01/2026
Everything was really cool, the staff was very friendly, they really put me in a good mood, they checked me in nicely and quickly, but I was a little disappointed because the TV didn't have access to YouTube (But that didn't spoil my stay here....
E P said...
Good time
Travelled on 01/2026
I enjoyed my stay . The room was clean and dust free with a nice little coffee pot. Bathroom was comfortanble and I enjoyed showering....