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Reviews
Tripadvisor Traveller RatingBased on 15097 Reviews
Traveller ReviewsRanked #340 of 560 hotels in New York City
Traveller Rating
Excellent
4850
Very Good
4987
Average
2856
Poor
1416
Terrible
988
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mary B said...
Price Gouging with minimal service
Travelled on 06/2025
This hotel has a good location with nice views of the park from select rooms and that is where the positive aspects stop.
Everything is extra charge even basic wifi, even if you are Hilton Honors. There is no fridge or coffee maker in the room so you must either go down to the lobby for coffee and a cold drink or pay at least $20 for each 'room service delivery - 3 cups of coffee met that minimum!
You also have to pa...
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Shandra M said...
Stressful and Difficult Stay
Travelled on 03/2025
I posted this review back in March. Hilton said they would resolve my issue by giving me 90,000 points for a future stay. This never happened. They ghosted me once I took my bad review down, so now I am putting it back until they do what they promised.
Check-In Issues
My frustration began before I even arrived. About twenty-four hours before check-in, I received a notification on the Hilton Honors app prompting me ...
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Dr U said...
A Heartfelt Thank You
Travelled on 06/2025
Words cannot fully express our gratitude to the New York Midtown Hilton for their kindness and care we got during a recent stay. For the past decade, our family has been coming to the Midtown Hilton several times a year, so it is quite literally our home away from home.
This time, we were in NYC so our 11 year old daughter could have surgery. Upon arrival on June 2nd, the gentleman at the front desk noticed her wh...
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Mariel L said...
Good location in a good area.
Travelled on 05/2025
The best thing of this hotel is the Location. The Wifi never worked. The room has good space, also the bathroom but looks a little old. Some of the electrical plugs didnt work. Dont have a lobby with seats to relax and spend time with the family. Anybody can get inside the hotel and take the elevator to the rooms (not security) A good thing is that you have taxis most of the time in the entrance. Near 5th Ave, Cen...
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Kaylan B said...
Nope.
Travelled on 06/2025
Locations the main plus. WiFi was spotty, rooms were outdated, and the snacks were egregiously priced. Sprinkle in some racial profiling at the end of my six-day trip, and Im good. Nothing great to say about the place, but the pillows were fluffy. ...