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Reviews
Tripadvisor Traveller RatingBased on 15293 Reviews
Traveller ReviewsRanked #327 of 575 hotels in New York City
Traveller Rating
Excellent
4963
Very Good
5006
Average
2879
Poor
1436
Terrible
1009
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Drinehart said...
Wonderful stay
Travelled on 01/2026
Check-in was easy and staff were friendly. They were very accommodating, clean rooms and the location was perfect. We had a great trip....
April G said...
In good faith
Travelled on 01/2026
Hanna and Jesús were great- appreciate their humanity and gracious attitudes when I needed help pushing past a bureaucratic bottleneck...
paultW1290QF said...
Front desk made my trip perfect!
Travelled on 12/2025
Luis M was the best person ever!
He took care of us like we were family!
He made our special trip. Fantastic!
My wife and I came into the city for the holiday weekend! Luis was able to navigate and inform us with what to do.
He made the accommodations just perfect!...
LisaO964 said...
Lovely hotel and staff. Make sure room isnt interconnecting with another family
Travelled on 01/2026
Spent 6 nights here with my family- arrives 9.45pm due to flight delay but on arrival rooms were not ready, the gentleman at check in was helpful and found us a room however it was interconnecting with another family which meant we were disturbed by their noise quite a lot. However, this hotel is really lovely and other than this and the elevators being slow I cant fault it. They have installed a new elevator system...
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DLSharpsteen said...
Great Hotel For Our Family Get Away
Travelled on 12/2025
We traveled to NYC to watch The Christmas Spectacular at the Radio City Music Hall and stayed at the Hilton for the night. We loved the location as it was within of 5 minute walking distance of literally everything there is to see at Christmas time. Our room was quite spacious and clean with two full beds and a nice view. Staff was friendly and I loved that you can get there early and check in your bags so you can go...
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