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Reviews
Tripadvisor Traveller RatingBased on 9663 Reviews
Traveller ReviewsRanked #338 of 583 hotels in New York City
Traveller Rating
Excellent
4200
Very Good
2842
Average
1251
Poor
648
Terrible
722
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Deniz L said...
Beware, cockroaches may bite!
Travelled on 05/2026
If you want to wake up to cockroaches, this would be a great hotel choice. It's a dirty and unhospitable hotel. The whole hotel smells of cigarette and drug smoke. They charged me $500 even though I wasn't smoking in the room. The room phone doesn't work. There's nowhere to contact in case of an emergency....
Laurel L said...
Will not recommend to my clients
Travelled on 05/2026
Our experience at the Park Central was not good. I am not a picky person who finds fault. There were several issues:
1. On arrival on 5/21 in the late evening we were given a room that was clearly not the category I had paid for. I showed our confirmation with "Premier Corner Two Queen Room." They apologized and said that none was available. They did not mention this when we checked in - only after I came downstairs ...
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Adventurer606942 said...
Great!
Travelled on 05/2026
I stayed in the hotel for Memorial Day weekend. The staff was friendly, accommodating and responsive. Peter and Caroline were especially helpful and went above and beyond to make my stay so comfortable. Thank you to them! Will be returning!...
perh281 said...
Not value for money
Travelled on 05/2026
For a four star hotel it was a disappointment,
For beginners A/C didnt work and it was 100 degrees F outside. We complained and they turned it on, but we couldnt control it, not turn it on/off lower/increase temperature. As temperature fell from 100 to 65 it became a problem.
No refrigerator in room.
No coffee cups no coffee machine
Room worn
Lobby Bar closed Sunday and Monday.
The days lobby Bar was open the mu...
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Robin W said...
Great Location, Disappointing Hotel
Travelled on 05/2026
After walking into the lobby, which is lovely, and after checking in, which was OK, we went to our Classic King Room # 607. The room would have been cramped as a single. There is a large desk chair on wheels that almost completely blocks access to one side of the bed and cant be moved anywhere because THE ROOM IS TO SMALL FOR A KING BED. Dresser drawers cant be opened because the bed takes up too much room. What we...
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