Park Lane Hotel

Although this hotel is very tired in places, particularly the fixtures and fittings in the room, you can't fault the view. We booked the junior suite with Central Park view which was amazing. A large window looking right over the Central Park ice rink, which made it special. Definitely a million dollar view. However, there were a couple of issues that left a bad taste. The worst being the £350 charge put on my credit card at check in. This is the first time I have had such a large amount put on my card. When you check in they inform you that the room is paid for, but then inform you there's a $40 a day facility fee. This covers the gym, which we didn't use, the spa, which we didn't use and Wi-Fi. This is compulsory, even if you don't to use any of the facilities. So when we checked out there was an additional £120 added to the bill for our fully paid booking. It annoyed me so much we didn't use the bar, or their restaurant, once. Instead we ate at Sarabeth's next door and Southgate's a little further up, which were slightly more expensive but we were determined not to spend another dime in the Park Lane. New York is silly expensive now. Expect to pay anything from $19-22 for a small glass of wine. Most places charge $12 for half a pint of beer, so I suppose Park Lane are just jumping on the band wagon. We visited New York about 8 years ago and absolutely loved it. This visit was slightly spoilt because we felt we were being ripped off at every turn. We won't be rushing back to the Park Lane or NYC. A shame.

I had to give a poor on service as I could not get a coffee at 3-4 am in the morning. I had to wait until 6 am to got downstairs to pick up coffee. As a guest coming from Europe with jet lag this was terrible. Also the whole hotel looks very tired. I was told that a very major renovation is about to strart. High time!

Loved our time in this fun city. Did everything a tourist needs to do and more. Hotel excellent location and nice staff. Totally disappointed with view from room window. City view was sold to us but more like a deserted prison view. Room dated. Bathroom really desperate need of refurbishment quite unpleasant but clean.