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Reviews
Tripadvisor Traveller RatingBased on 1278 Reviews
Traveller ReviewsRanked #171 of 585 hotels in New York City
Traveller Rating
Excellent
797
Very Good
284
Average
95
Poor
44
Terrible
58
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
christine b said...
Great stay, Could not be more central .
Travelled on 03/2026
Firstly what a great location for seeing New York !
Our room was great, all that we needed . Comfortable beds , a second pillow would be good.
Breakfast was super efficient, ran like clockwork.
So much choice at breakfast and the fruit was fresh and delicious.
We met so many lovely helpful staff especially to all working in the restaurant . Really great guy Americos was at lift every morning, really friendly and w...
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Nata-lee17 said...
Great location
Travelled on 01/2026
We stayed here for 5 nights at the end of January for my partners birthday. The location is great, right off times square which while a bit run down is handy for shops and cheap eat restaurants. It is one block from radio city hall and near several underground stops.
The room was clean, however given i upgraded to a king deluxe suite it was quite small in general terms but in new york terms was probably pretty reas...
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Explorer645553 said...
A quality, well located hotel
Travelled on 03/2026
We stayed here for 5 nights in early march, visiting the city from the UK.
Check in was straightforward and our room was ready, a really nice, fresh, clean and modern room with a great view from the 25th floor.
We had a king bed which was super comfortable we both slept very well, a desk, small sofa and big tv. There was an open closet which i wasnt that keen on but it did the job. There were 2 bottles of water an...
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elise m said...
A wonderful stay from start to visit with a perfect location!
Travelled on 03/2026
Me and my family have just returned from a 5 night stay at this hotel as a family of 4 (2 adults, a teen and a baby) visiting New York for the first time and all I have to say is WOW!!! From the moment we arrived at the hotel we were greeted by cheerful and enthusiastic staff at reception and cleaners around the hotel with smiles. The interior of the hotel is stunningly modern with lots of places to sit in the lobby ...
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Nigel A said...
A great hotel
Travelled on 10/2025
We stayed here for 6 night. This is hotel is great. The room had everything we needed and was always very clean. The staff were all really friendly and helpful right from the check-in.
The breakfast was great, with plenty of choices. While there was a queue it was always well managed and went down quickly.
The hotel is in a great location, just off Time Square.
I would definitely stay here again and would definitel...
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