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Reviews
Tripadvisor Traveller RatingBased on 8233 Reviews
Traveller ReviewsRanked #105 of 582 hotels in New York City
Traveller Rating
Excellent
4883
Very Good
2272
Average
554
Poor
252
Terrible
272
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
LWilliams1006 said...
Excellent choice of hotel
Travelled on 01/2026
Stayed here with my granddaughter. Brilliant hotel, room a good size and very clean, breakfast very good. The staff were all amazing especially the concierge and security team - thank you for making our trip such a brilliant experience...
Getaway37319147684 said...
Perfect location , staff where very helpful.
Travelled on 01/2026
me and my girlfriend stayed here for 5 nights absolutely loved it , the location is perfect and in walking distance to a lot of the main sights in the city. The food was amazing and there was many different varietys to choose from each day.Will definitely be staying here again....
Xmaslvn said...
Very Central- has Everything you need
Travelled on 01/2026
Very Central to everything. Breakfast was huge. Beds comfortable. Nice staff.
We stayed here for a few days to see a play. We were able walk to Broadway, Times Square, Central Park, New York Library, National Museum, and the Hudson River (Intrepid Museum).
The hotel gym was big and had enough equipment for a regular gym rat workout....
Carlys82 said...
New York dreams
Travelled on 12/2025
I had a fantastic stay at RIU Plaza Times Square. The hotel is in an excellent location, and very close to shops, restaurants, and transport links, making it easy to get around New York.
The hotel is very highly rated and completely lives up to it. Everything was clean, tidy, and well maintained, and the staff were helpful and friendly throughout our stay.
The breakfast buffet was phenomenal, with a huge variety a...
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Rachael O said...
Great hotel with helpful, friendly staff
Travelled on 01/2026
This hotel is in a great location to explore New York. We were lucky enough to have a room on the 27th floor with absolutely phenomenal views.
The room was very clean and kept that way throughout our week there.
We opted for the buffet breakfast which was busy but we never waited and the food was plentiful.
Our luggage was kept safe on our last day while we continued to explore the city and transport to the airpo...
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