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Reviews
Tripadvisor Traveller RatingBased on 8003 Reviews
Traveller ReviewsRanked #92 of 558 hotels in New York City
Traveller Rating
Excellent
4738
Very Good
2220
Average
542
Poor
245
Terrible
259
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
toscano a said...
Incorrect
Travelled on 06/2025
Bringing back hall cigarette from outside to Smoke after they find when cleaning room ne the give me a smoking bill of 250 dollar . But i never smoke in the room..
After i paid 3500+ that is what I get .....
JonRLincs said...
Basic but good
Travelled on 06/2025
The rooms are very basic, even the premium ones. You get water on check-in and thats it- its never topped up and theres no tea/coffee facilities in the room. Id suggest a quick trip to a shop when you get in to get bottles for the fridge.
Plenty of space though and the bathroom was fine - really good shower. Air con was great and the bed very comfortable (I sometimes struggle away from my own but this one was rea...
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MGal16 said...
Home away from Home
Travelled on 06/2025
We have visited New York as a family several times. This hotel is where we always stay. Everything we need is in walking distance. Time Square, the Subway, food, entertainment everything is so close.staff is extremely friendly and the free breakfast is the best. Definitely recommend staying here. ...
DestinationDrifter said...
Stay at Hotel Riu Plaza New York Times Square
Travelled on 04/2025
The staff are very helpful and nice. The rooms have a great view over Manhattan. The rooms also have comfortable beds and are very clean. The food in there is brilliant....
charl0ttehh said...
Brilliant Hotel we won't stay anywhere else in NYC!!!
Travelled on 06/2025
This is the second time I have stayed at this hotel and I wouldn't stay anywhere else in New York, the staff are super friendly and one lady on reception even remembered me from January!
The rooms are lovely and very clean and beds great, the shower had a rainfall attachment on it which was lovely after a super hot day of 38 in the city.
Breakfast was brilliant with a huge range to suit everyone, and this sets you u...
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