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Reviews
Tripadvisor Traveller RatingBased on 3825 Reviews
Traveller ReviewsRanked #138 of 558 hotels in New York City
Traveller Rating
Excellent
2492
Very Good
736
Average
283
Poor
163
Terrible
151
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Zeina1234566 said...
Perfect Stay
Travelled on 05/2025
The room was spacious, the service was amazing and the staff were very helpful and professional.
The stay was very comfortable and location was perfect.
The bed was comfortable and the room was clean. I would stay again here.
Amazing and memorable experience...
petewayner said...
Beautiful hotel, great value, wildly helpful staff made family trip perfect experience
Travelled on 01/2025
My 10-year-old daughter, wife and I visited to NYC to see a show on Broadway and I wanted a (unicorn) hotel that had a pool open in January, in Manhattan, with great ratings and wasnt a million dollars. This place checked all those boxes and so much more - the style, the service, the location were all incredible. We had an absolute blast, and actually spent a significant amount of time in the hotel because it was so...
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Michael S said...
Not a 5 star hotel, despite Amex rating
Travelled on 05/2025
Doesnt feel like a 5 star hotelslightly run down appearance. Hotel wasnt able to provide Amex upgrade despite several attempts to contact them prior to arrival. Location is convenient and walkable to many locations including train station, broadway, parks....
Maps432830 said...
New Yorks best hotel with Rooftop Pool
Travelled on 04/2025
Amazing hotel & facilities, fantastic roof top bar, clean environment, great team always on hand to help. Special thank you to Louis (front of house) along with Omar and Paul and not forgetting Gabriela for helping when we needed it. Thank you team Royalton....
Amanda D said...
BEWARE! WORST hotel experience ever!
Travelled on 04/2025
I had the worst hotel experience of my life at the Royalton Park Avenue.
I prepaid for my stay in full before checking in. Upon arrival, the front desk informed me they would place a hold for incidentals but never disclosed the amount. That night, a $150 incidental charge posted which I expected but over the next two days, the hotel attempted to charge my card seven additional times for $150 each, plus an unexpla...
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