HOLIDAYS

HOLIDAY SEARCH
List
    See all destinations
    See departure airports for
    See what dates we fly to this route
    see what dates this destination is available
    Flexible by +/-3 days
    7 nights
    Clear search
    Child ages (on return date) Edit ages

    Sanctuary Hotel New York

    PPPPP Plus

    InNew York, United States Of America

    TripAdvisor Traveller Rating

    trip advisor

    Based on 4628 reviews

    ABOUT THE HOTEL

    • Official Rating

    With columns framing the doors and chandeliers in the lobby, the Sanctuary Hotel New York is one classy character.

    The main talking point at this hotel is the rooftop bar. It’s the place to go to sip cocktails with names like the Cloudtini while taking in views of Times Square. Brunch and dinner are also served up here.

    There’s a tempting steak and sushi restaurant at this hotel. If you want to eat out, Times Square is a 10-minute walk away and the area is brimming with eateries.

    While you're away, you'll have access to our 24-hour digital service, with a virtual rep.
    There are often extra hotel fees in New York that you’ll be asked to pay on check-in or check-out. We’ll let you know if this is the case for this hotel - along with how much it'll be - when you come to book. You'll also need to pay a security deposit by cash or credit card on arrival - this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 113

    Things you'll love

    • Sky bar
    • Steak and sushi eatery
    • Hi-spec rooms

    Location

    • Located in Midtown Manhattan
    • Close to major sights including Times Square, Fifth Avenue, Broadway and The Rockefeller Center
    • View Location

    Facilities

    View all facilities
      accommodationData.facilities
    • Tender Restaurant and Lounge

      Tender Restaurant and Lounge serves up tasty prime steaks and sushi dishes all with a modern American vibe. The polished brass bar serves up a great range of drinks.

    • Haven Rooftop

      As the name suggests, you'll find this up on the hotel's roof. Head to the north side and you'll find cabanas where you can enjoy your French-inspired food and cocktails overlooking the world-famous Times Square. The opposite end is more about light bites, high-top tables and home to the main bar, while the middle section is where you'll find the main dining section.

    The Best Hotel I have stayed in , in New York ever
    25 Mar , 2020 Maggie H, 186254
    If you are looking for a hotel look no further , you will not be disappointed. All staff - to name a few Andrew (concierge) Jame and Liam (front desk) were extremely knowledgeable, helpful and very kind . Breakfast was a buffet style , it was clean the rooms are great and the bed so comfortable ! I can’t rate this hotel high enough , it was so nice in every conceivable way . The doormen were also on hand to help and a stones throw from Times Square .
    Do NOT park in their garage!
    16 Mar , 2020 Connecticut814, 33793
    We had a nice stay here! This hotel is located close to Times Square and we found it easily accessible. Pros: They offer guest free passes to NYSC about two blocks down - we found that to be a nice perk! The guest rooms were clean and the bed was pretty comfortable. We liked the decor and the complimentary breakfast was great! Cons: They told us to park at the 38W 46th street garage for a discounted rate of $40 -which is pretty good for NYC. We were leaving in the morning for JFK so when I checked in at this garage I asked how long it would take to get my car the next morning and I was told "2 minutes." Okay then. When we went there the next morning (keep in mind we have a flight leaving shortly) there was no one in line. There were FOUR employees there however. I walk up to the booth and the guy there just ignores me for a good three minutes while he is stapling papers and on the computer. Again, no one in line. When he finally graces me with acknowledging my presence, I told him I was picking up my car and we have a flight. From this point it took the TWENTY TWO minutes to retrieve my car. Four employees, no line and over twenty minutes to get one car. A couple arrived after me and got their car within five minutes. I have no idea what could have taken them this long but I asked for a manager and was given the brush off and told that the employees "don't usually work this location" so they didn't know where my car was. When they finally brought my car out, there was no apology, no explanation, nothing. While I understand this is not the fault of the hotel, they partner with this garage and we had to rush to JFK which caused a lot of stress to our morning and just made our flight. This is really inexcusable. If you are to stay at this hotel - park elsewhere. We were also woken at FOUR AM by guests in the next room SCREAMING fighting. IDK who thinks that is acceptable but if it lasted a few minutes longer I was going to have to call the front desk to ask them to come up. I kept hearing thud noises and was worried that someone was getting hurt. Not a great way to start the day as I couldn't get back to sleep but I suppose that is not the fault of the hotel
    Location location
    14 Mar , 2020 belindamulh0lland, 186401
    Didn’t really think much of this hotel it was clean beds not very comfortable it’s a really dark hotel more like a Boudoir everything black and red breakfast was just ok didn’t think much of the maid throwing my drinks away than waited all day for them to be replaced the best thing was the location
    Underwhelming experience
    09 Mar , 2020 Jarn91, -1
    I'm going to split this hotel review up into two halves, the good and the bad. We travelled from London for a 5night stay booking through Virgin for essentially a sightseeing city escape. Starting off with the good the staff were always polite, any problem we had or anything we asked was never a problem. The hotel is located central New York, alot of the typical sightseeing attractions are in walking distance. It's also bed and breakfast so being able to wake up and not worry about your first meal is nice. The room was also always kept nice clean and tidy. Now onto some of the more underwhelming parts of out stay. The rooms are very small, this is made worse by the fact that the hotel has a very dark theme going all the way through. Our room had windows but let in no light atall. The bed was extremely uncomfortable it felt like the mattress was so worn I was laying slanted towards the headboard. The room also had DIY issues like wallpaper coming away from the wall at the bottom of the windows due to mould (which had been stapled back) and the metal on the headside lamp was flaking. The door to the bathroom was just a slide door which didnt close properly unless you slammed it into the track on the wall. Also the door to the room feels like it doesn't close securely, once closed, you can rattle the door about. I'm not sure if this is the reason you can hear alot of outside noise from your room. Overall we had a fairly good experience at the sanctuary hotel I think the good outweighs the bad. I would recommend this hotel if your staying for a short trip and need somewhere in central New York.
    Scot
    04 Mar , 2020 scootersWales
    Excellent location, literally around the corner to Times Square where the hop on hop off bus tours are well worth the money, walking distance to Central Park and Rockafella Centre. Hotel staff are very friendly and rooms very clean and cleaned daily, breakfast in which was very good and set you up for the day, would definitely reccommed this hotel, booked with Virgin where the daily hotel tax was included in the price of the holiday.
    Show more Show less
    View all  4628  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

    People who looked at this hotel also viewed...

    Items marked with * incur extra charges which are payable locally