Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 5415 Reviews
Traveller ReviewsRanked #416 of 582 hotels in New York City
Traveller Rating
Excellent
2442
Very Good
1789
Average
525
Poor
275
Terrible
385
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Shawn M said...
Weather Emergency Forced Check Out
Travelled on 01/2026
Due to severe winter weather and a declared state of emergency in NYC, we were forced to cancel the final night of our reservation in order to travel safely before airport shutdowns (1/25/26). We checked out that morning (or would have, had there not been a significant line at the desk). While I understand the stated cancellation policy, I believe an exception is reasonable in cases of citywide weather emergencies th...
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LeslieJGodsil said...
Disappointed
Travelled on 01/2026
The housekeeping staff were so sweet and we tipped to show our appreciation, but the way the room was set was awful. The front desk is lazy, robotic, uncommunicative. The towels were stained, ripped, and had hair woven into them. Our comforter had a rip in it and fluff was coming out. You know we're going to be 3 guests for a week and you put two water bottles, two sets of towels, and only enough toiletries for one. ...
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Rebecca M said...
Don't trust TRYP by Wyndham New York City Times Square South
Travelled on 01/2026
Dont trust them - They are trying to cancel my reservations
Dec 22 - I made reservations at TRYP Times Square for Sat 02/14/26 - Mon 02/16/26
Being Valentines Day and the night we had tickets at Mad Sq Garden, I wanted to lock it in. I used my Wyndham points for the rooms.
Jan 14 - received an email: Regrettably, due to an unforeseen inventory issue, we find ourselves unable to honor your reservation as the hot...
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Lauren O said...
INFESTED WITH BED BUGS
Travelled on 01/2026
**** DO NOT STAY HERE***** INFESTED IN BED BUGS ️ AND BUILDING WORK THAT WAS NOT DISCLOSED!!!
We stayed here from the 29th December to the 3rd January, we came to New York for new year. The hotel was the most horrendous experience ever!
I seen a review before we came about bed bugs but the hotel assured everyone on that post that it was confined to that one room and they were eliminated, we did request to be moved ...
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Britney Z said...
Free upgrade
Travelled on 01/2026
My family and I ,5 total, spent one night here and had a great experience! We originally paid for a room with 2 queens and a sofa bed but the front desk worker, Ma, was generous enough to upgrade us for free to the family room that has 2 queen beds and a bunk bed ! Great space, clean, and no complaints....