Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 13153 Reviews
Traveller ReviewsRanked #486 of 565 hotels in New York City
Traveller Rating
Excellent
5167
Very Good
2742
Average
2083
Poor
1255
Terrible
1910
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Trail22418735150 said...
Rude Reservation Desk.
Travelled on 12/2024
I booked a double queen room for Jan 3 on hotels.com last week. I chose the pay in full at hotel option. When I gave my card info it specifically says my card will not be charged. Yesterday the hotel tried to charge my card the first night stay. I called the hotel and the reservation person said they always charge in advance (even though I was given the option at the time of booking that specifically said I would not...
Read more
Alanna C said...
YOUVE BEEN WARNED
Travelled on 11/2024
Absolute garbage hotel. Compete scam, DO NOT STAY HERE. Rooms are disgusting and frankly a fire hazard, smoke alarms are from the 1800s and electrical is externally outdated as well. Youll be charged an extra $100USD/night to upgrade to a room that is tolerable but has broken cabinets, a safe that doesnt work, dirty floors, unknown substances on the shower walls. Oh and the best part you ask? Youll have the toil...
Read more
Dream544078 said...
Book somewhere else!
Travelled on 12/2024
Great location but I am glad I only stopped 3 nights . The rooms were very dated, mold around the bath , pealing wallpaper and holes in the walls and door, also the plug socket was broken and hanging off the walls , the corridor was awful carpet all warn and wallpaper all hanging off stopped on 10th floor , breakfast only had this once as its grab and go wasn't really what we paid for . No toilet in the lobby was tol...
Read more
coolname said...
Traveler BEWARE
Travelled on 11/2024
Know what you're getting into when booking at this hotel. TLDR: though the charges would be considered 'legit', they are done in a deceptive way unlike other hotels. The total all-in price was similar to much nicer hotels - just stay at those.
When booking through their website, make sure you compare the total price shown on the final confirmation page before paying. I was comparing prices with name brand hotels whi...
Read more
Lynn S said...
Disappointed with Hotel.
Travelled on 11/2024
Good location. However on arrival, the front desk staff were not very welcoming. We stayed on the 16th floor. The corridor walls were dirty, carpet was threadbare. Dirty walls in room. Poor lighting. The bath was disgusting. Very noisy. ...