Marcan Resort

For the price you pay, I doubt you can be disappointed with this hotel. There are some clear positives and negatives however. Food: This isn’t too bad and is cooked to a high standard. I wouldn’t even attempt breakfast unless you fancy runny scrambled eggs or don’t mind waiting 30 minutes for a fried egg/omelette from the one lady who cooks them for everyone. Lunch and dinner are of the same standard, a lot of rice/chips and then some sort of “turkey surprise”. If you can eat turkey 2 times a day for 7 days. This is the place for you. The snack bar serves up the usual pizzas and burgers which were very nice! Drinks: Local alcohol on the all inclusive, this is not too bad. It’s from 10am-11pm. If you would like cocktails they are extra. However the team don’t really know how to make them. So you may be waiting a while if you do want one (charged to your room) for a special occasion. They give you two bottles of water in your fridge in the room on arrival. Do not lose the bottles as you will not receive a “top up” of these. You are welcome to refill from the filtered water machines but that’s all the water you get FOC for your room. Soft drinks dispense sees the usual suspects: water, orange, cherry, pineapple, tea & coffee. Sun beds: The sun beds are a tricky one. They suggest that they don’t allow towels to be left after 30 minutes and will remove. This is not enforced however. If you don’t get to the beds before 8am. You will most likely be unlucky. It is a shame though as a lot of them put them out early and go to the beech. One day I sat next to a bed which had a towel on for 8 hours. No one ever came there. Entertainment: Oh Dodo.... What a guy. As he is the sole member of the animation team he really does try to make it fun for everyone. Activities such as water polo, darts and killer pool are a daily event and can get very competitive but is fun all the same. In the evenings there will be some sort of quiz / bingo. Do beware these usually start quite late. Around 10.15/10.30. I’m sure there is a kids disco/music before that’s why late but we didn’t travel with kids this time so didn’t attend the disco ourselves unfortunately. I’m very sure this holiday wouldn’t of been as good if not for Dodo. So thank you. ❤️ Rooms: The rooms are very clean, that I cannot fault. The cleaners will only do a basic clean of fresh towels, bathroom clean and make bed during your stay. However more isn’t really needed. They provide a hairdryer. All rooms are showers (no baths) as I have been told. THERE IS NEVER ANY HOT WATER. We asked 4 times during our stay to either get hot water or move. All requests were answered saying someone will fix. They never did. I couldn’t be bothered to make a fuss; after a long day at the pool; a cold shower isn’t too horrible. The safe in the room is chargeable. It costs £2(English pounds) per day to use. You must head to reception to pay and they will send someone to unlock for you. The air con in the room is amazing! Just make sure your patio door is super closed or it won’t work. The rooms are based on the key in wall electric system. So it may be worth asking for 2 keys if you plan on separating from your party and don’t want one to be left in a dark hot room. The TV has an excessive amount of channels. A lot of them are Turkish or Russian. I’m pretty sure we only had BBC News in English, but as we only really watched anything late at night before bed. This was no issue. WiFi: Do not even bother. Local bars around will have if you need. Staff: The bar team are fanatic as well as Dodo. We didn’t really see much of the restaurant staff as we ate outside most days due to lack of space inside but all were very efficient and welcoming. The bellboy that helped us with bags early in the morning 5am was lovely. (Only about 16 or so). He is a credit to your hotel and I hope he will be told! I must admit, all staff work very hard in the heat/hours they do. So well done to them. I only pray the management are thankful for having them! Noise: The walls are very thin in all rooms but that’s to be expected. Strangely during our visit the fire alarm went off on two different evenings. Both around 4am. This was difficult as no one really knew what to do / if we should evacuate. They should explain those procedures a little more. Then the sound just stopped??? We are very close to a mosque which has daily prayer. If like me that does not bother you it’s fine. It’s a lovely sound every now and again. Cleaners: They are very noisy!!! I think they start real early and finish real late. I could hear the shouting at each other outside my front door from 8am. This was a massive nuisance, one I think they should address as I complained over 5 times. Nothing ever done about it. Was very hard to sleep past 8am. On two occasions during my visit our room was not cleaned. This was because on both occasions they tried to gain access at 6pm to start the clean. We had been out all day (from 10am) yet 6pm was the time they chose to start cleaning our room. Which we had started to shower and get ready for our evening by then. Therefore, no fresh towels and no clean room. Beware of this as it’s a service we paid for and feel didn’t receive. Towels: Just a heads up. They do not provide pool/beach towels. You also cannot hire them here. You either have to bring your own from home or purchase some from a local shop. Pool: Lovely pool, unheated but this usually warms up with the midday sun. Not as cold as you’d think. Do be careful though. There are a few little stones at the bottom which caused a plethora of cut toes during activities whilst we were here. I’ve never seen plasters shared between people so much. Spa: Didn’t really go in whilst I was here. Heard it’s lovely; though really over priced. A few women suggested that they charge £20/25 for hammam (scrub/massage/face mask). The ladies were telling me that this can be bought in town for £5/10 and they will pick you up from your hotel. Late check out: They allow you to place all bags in storage and enjoy the pool etc! You are welcomed to use the showers in the spa if needed before you leave. Transfers/Rep: They post all home transfers for that day early in the morning and can be found on desk at reception. You will find a welcome pack from your rep at reception/in room which gives a time/place to meet them. They can be very useful, so I would suggest going. Special Night Out..? Head to Baracudda - this is in between Hisaronu and OluDenez and is a gem. Rated 2 out of 600+ on TA. It would be foolish not to try. The food is delicious and the setting is stunning in a secret garden like feel. 3 cocktails each, 3 courses each and the bill wasn’t more than £60. All in all, as I said. You get what you paid for. There are some faults but people like the bar staff and dodo really make up for it. Just make sure to embrace the imperfections and not let it ruin what can be a lovely place to stay.

ALI AND MARLEY were our favourite bar staff. They always had our drinks ready and waiting for us. They made our stay memorable and we will definitely return. We would recommend this hotel to all families in the future