Sun Gardens Dubrovnik

I've stayed in hotels all over the world. What sets the truly exceptional hotels apart are not the facilities, the views or even the food but the people. Whilst Sun Gardens does indeed have breathtaking views and great facilities (the food is also excellent). It is the staff that make it a unique vacation location. The people that work here are genuinely friendly, professional and take a pride in the hotel and the holiday experience of the guests. This is what sets them apart from the competition. This is not just a local comparison, I have stayed in other 5 star hotels in the Dubrovnik area. They compare favorably globally to any hotel. They are a delight and a credit to themselves and the management.

Our third trip here in 8 years. This time during lockdown. The resort was quieter and about half the restaurants , shops and the adult/quiet pool were closed. However, the staff, food and general service were as excellent as ever. The sports centre proves a great respite from the heat and we (ourselves and 3 teenage daughters) played tennis, squash and Pilates. With yoga on the beautiful pier. The tennis coach Ivan was very talented and a superb teacher. Magda and Marco in the Sports Centre as lovely as ever. The location is perfect. Just a delightful boat ride to Dubrovnik - the best introduction to the old city is via the port. The food was excellent this year too , especially if you love fish. Cilantro and Market Garden were our favourites and the girls loved La Pasta (great pizzas). We also cooked in our spacious apartment a few times. The grocery store on site was closed but Iva, Tomislav and staff were extremely helpful making sure that we had everything we needed daily. I have travelled quite a bit and stayed in a number of first class resorts but this is still my favourite. A beautiful location, catering to all ages, lovely staff (the Croatians appreciate their tourists and are very polite unlike many other tourist hotspots!), superb activities and a lovely laid back, unstuffy atmosphere. I do find some 5* resorts snobbish and a constant rip off - not here. I did not use the spa but it looks beautiful and has won many awards. I have come back - despite a mad dash to return before UK quarantine - refreshed and more ready for winter. Well done to everyone in the Sun Gardens for keeping the venue so good in these challenging COVID times!! I look forward to returning again. )I’ve also posted this review in Booking.com as I booked through them).

A superb hotel which was perfect for our holiday especially with everything going on at the moment. We stayed in the residence which was such a good choice - all the convenience and space of self catering but with the benefits of a hotel complex. Swimming pools, gym, spa, all of which we used, were world class. Plenty of space across the resort to just wander and relax. Staff were without exception amazing and a real credit to the hotel. One tip for the hotel - please do an occasional ferry to the island directly opposite Kolocep . Not a tour but just a transfer. You sit and look at it all day but to get there you have to go back into Dubrovnik to then come back again on the water. One tip for guests - use Uber to see the surrounding area. A fantastic holiday in a stunning hotel - we cannot wait to return.