Globales Nova

Where to start....We arrived late at night and checked in at the desk to be greeted with the island tax payment straight away. I wasn't given any information about the facilities or wifi and was not informed of the safe options also. Now we move on to the apartment hahaha definitely not an apartment just a room with a kitchen, a room that was last updated in the 80`s. After we unpacked i realised the air conditioning system wasn't working and travelling with 2 young children this was not acceptable. I tried to leave it until the morning before complaining but it was too humid to leave it. I went to reception and informed them of the fault to be told its been very hot and loads of the customers must have been using it and now its broke.....WOW really i wasn't even given a clue that someone would be fixing this at any point. The beds my children had to sleep on were the noisiest piece of furniture i have ever heard 1 old wooden seating area and a pull out single bed underneath.....how is that acceptable for a family of 4. I heard some other guest state to reception when they turned on an appliance something else would turn off.... i was not surprised by this. The maids cleaning was to kick stuff under the furniture in the main living room to hide it i had a chuckle at that. I was absolutely devastated i booked this apartment/ hotel as we had 20 other family members at a different location which was fantastic. Even a family member had a fallout with his room mate and had nowhere to stay and still passed up staying with us at our place it was that bad.... I did not take any pictures because i didn't want a reminder of this stay ever again.

Great location; approx 1 minute walk to the beach. The grillhouse restaurant is directly outside too which is a must. Dealt with safety and cleanliness very very well. Hand sanisiter almost everywhere and got given a 'covid free' box on arrival which had a mask and sanitisers in it. Sunbeds were getting disinfected too by lifeguard which was reassuring to see. On first night we were placed on the first floor and think I must have got an hours sleep, awful location. Could hear every noise on the street. Could literally hear peoples conversations as if they were in the room. Asked for a room change and they moved us no problem on to 5th floor which was much better. The rooms are extremely basic however, but that was expected with the low price paid. Pool area was pretty rubbish. Didn't enjoy sitting around the pool so opted for the beach everyday, there was just not a nice atmosphere and the lay out was not nice. A good hotel if you're looking for cheap and cheerful. We normally spend more and stay more 4 and 5 star hotels however we only booked this as we knew we'd be spending no time in the hotel other than to shower and sleep. You get what you pay for and this hotel is just ok.