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Reviews
Tripadvisor Traveller RatingBased on 2138 Reviews
Traveller ReviewsRanked #50 of 109 hotels in Palma de Mallorca
Traveller Rating
Excellent
901
Very Good
849
Average
265
Poor
68
Terrible
56
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Louise B said...
Not the best!
Travelled on 05/2026
This stay was certainly a mixed bag and depends what you expect from a hotel.
Upon our late arrival we were greeted with pleasant and efficient reception staff and given the room keys.
The room was clean and very modern, had fridge, kettle with tea/coffee etc and the bathroom was great except for the frosted sliding glass door. This meant that if the bathroom was used in the night the bedroom was flooded with light...
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Kate L said...
Great experience
Travelled on 04/2026
We had a wonderful stay at this hotel, a return visit. The property itself is clean, modern, and very well maintained, which made a great first impression.
The rooms were spotless, with soft, high-end quality towels that added a nice touch of comfort. Everything felt fresh and thoughtfully prepared.
The staff were exceptionalalways friendly, welcoming, and ready to help with anything we needed. They really made th...
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Stephen S said...
Clean comfortable base for exploring
Travelled on 10/2025
Hotel is based about 25 mins walk to Palma town, lovely walk along the front or slightly quicker through the streets. Some fab restaurants nearby. Staff are friendly and welcoming, rooms are small clean, modern and comfortable with the best shower ever. Unfortunately no shampoo or conditioner. No coffee machine in our room just kettle. Would recommend booking a room with a terrace which after a day exploring is nice ...
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686job said...
A fantastic hotel
Travelled on 10/2025
We stayed here again after enjoying our stay last year. We upgraded and got one with a terrace, which was perfect. The staff are really friendly. The hotel is super clean and the food from the pool bar was really good. We got a knock on the door, a couple of hours after arrival and were presented with a welcome back bottle of fizz. What a wonderful gesture. Highly recommend this beautiful hotel, which is away from bu...
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MatZumerzet said...
Excellent hotel with friendly staff - A+++
Travelled on 09/2025
This was our (approx?) 5th visit to the hotel over a period of around 12 years, and we keep coming back as we are yet to be dissapointed! - the staff really make this hotel as they are all so helpful and friendly - to my mind, you only get this when people are happy in their work so I assume Hotel IM is a good employer? .
For us, the hotel is in a perfect position as we don't want to be in the center, but want the c...
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