Hotel Helios Bay

I recently emailed helios bay to find out some information about my room type for our April holiday. I recieved a reply very quickly and they were very helpful and cleared up a few queries that I had. Would definitely recommend contacting them directly if you need assistance. Even more excited now for our holiday!

There are many positives to staying at Helios Bay. I found the staff to be friendly and nothing was a bother. I asked advice on bus connections, where to eat, etc and found Irena and Elena on reception very knowledgeable. My apartment was always well cleaned and had lovely, soft towels. The bed and pillows were extremely comfortable and had nice sheets. Great air conditioning, and it’s free of charge. Irons and ironing boards are available but not already in the apartments. Good hairdryer in the bedroom. There is a safe that is €8.50 to hire for the week. WIFI in the apartment was quoted as being €5 but they gave it to me complimentary. There is free WIFI in the reception area. I emailed Helios Bay directly and requested a top floor apartment with a balcony and sea view. This was indeed what I received. All my emails and questions were replied to very, very quickly by Nicos. I cannot fault the fantastic communication. A taxi was arranged for me and the driver was waiting for me on my arrival. This was €30 and took around 20 – 25 minutes. The view from my apartment was spectacular, looking over the pretty garden down to the sea. The sunsets were a little obscured from my balcony as the palm trees were in the way…but this didn’t really matter as I went down into the garden to watch them. And they are incredible! I took to running most evenings along the paths down to the beach, at the same time as the sun was setting. Nothing quite like it! And at the time I visited it was lovely and quiet. No fight for sunbeds! As other reviewers have mentioned, the number 615 bus stops right outside Helios Bay and costs only €1.50 a journey – whether it’s to Lidl supermarket (around 10 minutes away) or Paphos Harbour (around 20 minutes away). They run every 15 minutes, were comfortable and air conditioned. Other interesting bits I noticed: Cars drive on the left-hand side so hiring a car wouldn’t be nearly as traumatic for those who worry about “driving on the wrong side”. Plugs are as they are in UK, so three pins rather than the two pins you normally find in Europe. Almost all signage (including labels/signs in supermarkets) is in English as well as in Greek. The people I came across were so very friendly. Places I can recommend are Kasparis (almost opposite Helios Bay), Caravelle (same side of the road as Helios Bay, around a 5 – 6 minute walk), Phidias Tavern in Coral Bay (a little of the main strip but great menu, food and staff). One suggestion to Helios Bay would be to put some pictures on the walls of the living area in the apartments, and add some colourful scatter cushions to the sofas, along with nicer curtains. With only a little bit of work this could actually feel more 4* than 3*. It’s currently quite basic. Also, it would be helpful to leave some basics in the kitchen area such as washing up liquid and kitchen roll. All in all I wouldn’t hesitate to go back to Helios Bay, and can definitely recommend it to others.