Louis Phaethon Beach

We travelled in August to our favourite hotel albeit in a very different setting due to covid. We usually book a package but this time booked direct with the hotel and easyjet flights. The hotel was quiet but still excellent the food was delicious and the new restaurant is exquisite. The cleanliness was brilliant as always with hand sanitizer everywhere. The new refurbishment of restaurant and rooms is absolutely divine. The wonderful management Mr P , Rudi and Michael where so welcoming. The staff Bobby Tomas Lavina where so helpful and always keeping everything tip top and fantastic drinks service. All staff where excellent in there duties and so friendlly. Missed annimation team this year hopefully they will be back asap Dido. Overall a very relaxing break at our happy place. Already booked for next year cannot wait.

First hotel we visit to be so comprehensive with allergies. They did their best to match our needs preparing foods despite the very rich choice already offered at their buffet. Very nice waterpark too. Ideal hotel for families with kids

Well the Phaethon team went above and beyond this summer. We arrived on the 1st August, first day for uk tourists, travel and experience at Paphos airport was the best we’d had, despite wearing masks lol. We had no concerns about going to Cyprus and our happy place, we did our research regarding covid and decided we were definitely safer staying at the Phaethon than at home, we did the tests as required and filled out the flight pass and personally think this is the safest way to travel at the moment, better safe than sorry as they say. With regard to the hotel, well they have covered everything, temperature check when entering the building, anti bac stations all over, screens at reception, masks provided, masks to be worn in lifts (if sharing with others outside your party) and when selecting food, gloves also to be worn when selecting food. Seating and sun beds are set out according to social distancing. Staff wear masks, even in the heat, hats off to them. Everything cleaned down regularly and when you have checked out the room is completely cleansed with specialist machines. The food, although a reduced menu was amazing, can’t wait to see it in full flow, great variety of fresh food, the pastas are to die for, miss some of our old favourites but now have some new ones. During the current climate the outside food bars including the Chinese were closed while we were there, but were mainly on offer in the main restaurant. The outside pool bar was open and (maybe temporarily) had sun bed waiter service which was amazing, although felt lazier than ever haha. The staff were attentive as ever, Bobby, Tomas, tomi, Jenny and Lavinia on the bars, Georgia, Theo, Edit, Lana, Sofa and the lady I never found out the name of lol looking after us in the restaurant, serving us our drinks to prevent everyone using the machines at the moment . There was no animation team while we were there which was very sad but understandable with the restrictions and lack of guests. There was the saxophonist once a week, who is amazing and provides beautiful background music, and Nicolas started the night we left. I hope normality resumes as soon as possible, even if it’s a few of the team at a time, they truly are special talented friends dying to get back to work. We knew it wouldn’t be our normal holiday but it was still truly amazing, we’ve been to this hotel when it’s been packed out and also been the only ones in the hotel (when it closed for refurbishment) and there is nothing to compare, this hotel is truly special whatever the circumstances, the customer service here is exceptional. Mr P runs an amazing hotel, with Rudi, Michael and the rest of the team including the reception and back ground staff we don’t always see. Can’t wait to see it again in full flow, but if anyone is wondering whether to go in the current climate, just get it booked, I recommend look at booking direct as tui are cutting down their flights drastically and causing major problems to the tourist industry in Cyprus when there is no need. Cyprus is very safe providing you go by the rules, masks on buses and in shops just like the uk, only they will refuse you on a bus without and you may be fined if not wearing one in a shop. Can’t wait to be back, thank you all once again for an amazing, relaxing holiday