Mayfair Gardens Apartments

Pros: 25 min drive from Paphos airport Staff are lovely, polite and do their jobs well (excl cleaners) Location- close to mall Cons- If like us you want to get away for some rest do not stay here. We were woken up almost every morning by the cleaners chatting, there was constant moving of furniture and some works happening. Cleaning- our bedding was not changed once! The floor swept once on our first day, towels are the only things they like to change. We used the coffee and sugar never refilled!!!! I've never in my life seen such lazy disruptive cleaners. Food- For us it was salty . Food was bland overall and really lacking. The afternoon snacks are slices of bread sliced cheese and ham. Cats- There are stray cats in the hotel, guests feed and cuddle them. Advertise that pets are welcome so that we can choose not to stay here, think of people who have allergies. These stray cats should not be allowed inside of the hotel we saw one sleeping on the sofas. General The weather was cool had some sun but mainly windy. Its cold in the evening bring a jacket and warm clothing. We stayed in room 257 which had a pool view.The rooms are probably the smallest we've ever stayed in. The bathroom is tiny. We had to manoeuvre ourselves around the door to close it. The gym is in the basement- good equipment but no windows and poor ventilation with carpet! Just smelt mouldy The indoor pool was filthy could not be used. Entertainment is ok bingo a few quiz nights and a live singer.

Booked this hotel for a family holiday - 2 adults, 2 teenagers - through Jet2Holidays after doing only minimal research so, we were not totally sure of what to expect when we got there. As it happened, we need not have worried as we had a fantastic week there. The coach transfer from the airport took just 20 minutes & Mayfair Gardens was the coach’s first drop off. A smooth, friendly & informative check in from Jan at reception & we were soon settling in to our apartment. A large apartment with 2 separate bedrooms which caught us on the hop as we had not expected that it would be as big & spacious as it was. It was clean with a tiled floor throughout & if I was absolutely forced to come up with a negative, I’d say that, maybe, it was just a little tired looking but just a little. Bedroom 1 was large with a comfortable double bed, wardrobe, dresser, large mirror & full length mirror, hairdryer, bedside lamps, plenty of electrical sockets & a safe (charge to use). A fantastic & easy to control air con unit with temps down to 16 degrees. A large, slide open window & a sliding door which gave access to the balcony, meant the room was bathed in natural light during daytime. Bedroom 2 was as bedroom 1 but with 2 singles beds pushed together instead of a double & there was no access to the balcony from this room. The bathroom was a really nice size, clean with tiled walls but a little aged. With a bath, bath shower mixer with shower head & hose on a riser rail over the bath with plenty of hot water but with water pressure just about ok, shower curtain, 4 hand & 4 bath towels which were replaced daily, hair & body mousse in wall mounted dispensers at both the shower & wash hand basin, large mirror & wall vent. The kitchenette was well equipped with an oven & 2 hotplates, sink, fridge, toaster, kettle, sachets of tea & coffee, dining table & 5 chairs, smoke alarm, cups, plates, bowls, drinking glasses, saucepans, cutlery & a few spare electrical sockets. Plenty of room left for the living area which had a single sofa bed, single bed, wall mounted tv, sliding door & glass panel to the large balcony which had a table & 4 chairs but with a view of, unfortunately, the construction site that is to become a large new supermarket (obviously, when the construction has completed the view will change for the better). No air con unit in this area but the units in the bedroom easily reached out to here. An abundance of natural light & no issues, whatsoever, with noise from inside or outside of the hotel during our 7 night stay, apart from on our first morning. Food was excellent. Self service buffet style (& some carvery for lunch & dinner) for all meals. Breakfast had cereals, pancakes, omelettes, scrambled eggs, toast, croissants & pastries, yoghurt, fresh fruit, fruit slices, loads of sweet things, tea, coffee & diluted fruit juices. Lunch & dinner had soups, gyros, souvlaki, fish, a number of meat dishes, veg, salads, pizza, pasta, rice, fruit, desserts & ice cream. Most nights, dinner was themed. During our stay there were Mexican, Italian, Cypriot, Asian & carvery nights. Ice cream & snacks were also available at different times throughout the day. Checking out, up to 12.00, was as fast, smooth & friendly as checking in had been. Some general info…… Even though the hotel is low rise, there are lifts. Wi Fi was free, speed wise ok & reliable. There are 2 big outdoor pools & a kids pool at the complex. A mini market on site. A small games room with arcade games, pool table & table tennis which was located slightly past the games room. A self service launderette with washing machines, tumble dryers, iron & ironing board. We enjoyed the evening entertainment with something on every night. We saw a Greek dance night, Michael Jackson, Adele & Robbie Williams tribute acts, a local singer, karaoke & a dance show. The animation team are low key & most definitely, not in your face. Drinks are served in plastic glasses at the pool bar & the hotel does not supply pool towels. Excursions can be booked at reception & cost the same as the prices charged by the agencies at the harbour & much cheaper than Jet2 . This hotel offers Jet2 resort flight check in which was very handy as it meant we could say bye to our suitcases nice & early. Hand luggage was left in the left luggage room after checking out. We could still avail of our full AI package after checking out even though our coach pick up was not until after 19.00. The hotel appeared to be popular with a number of different nationalities incl UK, Polish & Danish. We had a small bit of interaction with reception over some little issues & I have to say, very professional & those issues were very quickly sorted. We arrived at around 18.00 & we noticed that the air con in one bedroom was not working & we requested a light quilt for our son who had decided that he wanted to sleep on the single bed in the living area. Both issues had been sorted when we returned to our room after dinner. When booking with Jet2 we were informed about the new supermarket construction site behind the hotel & that there may be noise issues if our room was located near to that work. On our first morning, there was a lot of noise being generated by a lorry that was pumping ready mixed concrete to the upper floor of the building for several hours from early morning. I mentioned it to reception who immediately offered to change rooms for us. We thought about it but decided that, as we had already fully unpacked, we would give it another night & see what happened. This turned out to be the correct call as we had no further issues with noise from lorries or from any work going on at the site. We were invited to a cocktail party on our final night (as, I guess, were all guests). It’s a nice idea were the manager & some of his staff sat with each family individually, to discuss how their holiday had been & to make any suggestions or share any ideas that we felt could improve the hotel & the holiday experience. It’s worth going to if you’re invited. All staff that we encountered were excellent, always helpful, always friendly & probably most important, always smiling. A special call out to Laura at the pool bar, Roxy in customer relations & Jan & Michelle at reception, all of whom went above & beyond what is the norm for excellent customer service. Finally, location. The area surrounding the hotel is not the most attractive, in fact, parts are quite grim looking. However, the hotel is really well located for getting out & about. Kings Arcade shopping centre is just a 10 minute walk away & a 15 to 20 minutes leisurely walk will get you to the harbour. There is a bus stop within 2 minutes walk of the hotel where bus no. 610 can be caught for the harbour & the old town/market. Tickets to those places cost 1.50 euros each.

We stayed here at Easter 2019 and whilst the weather was not terribly hot, the hotel suited us very well. The rooms were extremey spacious with a twin bedroom and a lounge / kitchenette. Food was very good although could be tricky to get a seat for breakfast. Waiters were very good at clearing table and finding us somewhere. Would have been lovely to sit oautside for breakfast had the weather been warmer. There was also an indoor pool but we didn;t use it. We were All Inclusive but for whatever reason this did not cover the Nightclub bar so we didn't use it