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    Hotel H10 Conquistador

    PPPPP Plus

    InPlaya de las Americas, Tenerife, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 7168 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    This hotel has two pools, four restaurants and a first-rate location right on the beach.

    This contemporary hotel puts you right in the heart of the action in Playa de las Americas. It’s right by the sea, with direct access to the promenade, and offers up great sea views.

    There are five restaurants – including four à la cartes – and two swimming pools. There’s no shortage of things to do, either, with hard surface tennis courts and nightly live shows by the pool in summer.

    • Rooms: 485
    • Lifts: 5
    • Building: 1
    • Floors: 8

    Things you'll love

    • On the seafront
    • Great food scene
    • 5 restaurants

    Location

    • Close to resort centre
    • Bars and restaurants just outside
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Late breakfast, brunch or lunch at the snack bar. If you're staying seven nights or more, you'll have a free evening meal in an à la carte restaurant, per week. The choices are the Italian, Japanese, Steakhouse and the Senses restaurant - you'll need to book a table. Selected local-brand alcohol, soft drinks, tea and coffee, until midnight. Snacks at set times. Drinks and pastries at Mike's Coffee, 17.00-23.00.

    Facilities

    View all facilities
      accommodationData.facilities
    • Main outdoor pool

      A good size pool surrounded by a sun terrace with plenty of sunbeds and parasols. Pool towels can also be provided.

    • Tajinaste - buffet restaurant

      Breakfast, lunch and dinner are served here. This place offers different themed sections such as Spanish, Italian, Mexican and Chinese. Highchairs are available on request. There's a dress code at dinner here - men are asked to wear full-length trousers and open-toe shoes aren't allowed.

    • Evening entertainment in summer

      A variety of outdoor shows such as tribute acts, flamenco dancers and salsa demonstrations. Held by the pool in summer.

    Rooms

    View all rooms
    Our first time here
    21 Jan , 2020 monmouthblue, 552009
    I would like to thank all the staff from the cleaners to the management they have been fantastic. It was our first time here and will not be our last. From the moment we arrived we were made to feel like film stars. Our welcome on arrival was out of this world. Every member of staff was so friendly and helpful nothing was to much trouble. We have read some of the reviews on here and can’t believe they are taking about the same place we are staying at. Yes we did pay a bit extra for a privilege room and if it’s in your budget do it you will not be sorry. We have spoken to people here that have been coming for years and feel the same as us. We have also had drinks by the pool with people who have not gone for privilege and think it’s fantastic. One down side is we are sat on our balcony as going home in a couple of hours should have booked longer. Once again thank for making our first holiday together so memorable we will see you in October.
    Disappointed with the Conquistador...
    10 Jan , 2020 annamunro04, 186525
    Every year me and my family go on holiday just after New Year. We were recommended the Conquistador by other family members due to its location, rooms and food. We had 2 rooms, one junior room and one sea view. We were disappointed when we initially arrived due to unfriendly and unwelcoming reception staff, we were not offered refreshments as we arrived ( which is normal and expected in other hotels ) and no one offered to take our luggage to our room. As we have stayed here, we have noticed other hotel guests receiving this service when we did not. I wouldn’t recommend paying extra for a junior suit because there is no sun on the balcony and we experienced a strong damp smell coming from our room. Instead i would recommend a standard sea view room which appears more modern. It feels like this hotel is trying to impress only its privileged customers who have payed a lot more money to stay here, this therefore made it feel like a 3 star hotel for non privileged customers. These guests receive different services such as better places to eat, nicer food, their own area to sunbathe and their own entertainment which makes it feel like segregation. The main buffet restaurant is very dated and the food variety does not change much every night. So too for a 7 nights stay we actually chose to eat out the majority of the time. Whilst the entertainment seemed quite good, we felt it was far too cold to watch it due to there being no heaters outside which is a necessity in winter months. Our experience when checking out, the member of staff who served us looked completely uninterested, he presented us with our bill with little explanation and did not ask us anything about our stay or thank us for staying at this hotel. Whilst this hotel is rated 4 star, our experience has been that this is really a 3 star hotel (for non privileged customers) which is in need of a revamp.
    Good effort but unlikely to return
    07 Jan , 2020 Martin B, 186470
    We stayed half board priveledge package. Our room was on the top floor overlooking the sea which was lovely. Downside was noise from evening entertainment below. It was very loud. The room was not big but adequite and immaculately clean. The bed and pillows very comfortable. Again the bathroom was very clean. Lovely walks in both direction on promenade at back of hotel with an abundance of restaurants. Any staff we encountered were pleasant and helpful. We spent our days on the priveledge balcony. It was great having a selection of soft drinks, alcohol, coffee and a few limited snacks. The outside of the hotel looks grim but the inside, Rooms and pool area have been decorated nicely. Our biggest issue was the standard of food. In the buffet breakfast was ok, lunch was limited. Dinner was very average. Burgers, chicken nuggets, limited salad or fish choices. Breakfast prepared fruit was tinned. There were fresh bananas, apples and oranges sitting to side. I did enjoy the omelette at breakfast. The New Years Eve Buffett was good but busy. The food in the Italian was not great. The steak restaurant was dire, steak was very over cooked and dried out. Menu read like an American fast food dinner. There was little evidence of Spanish culture or cooking in any of the restaurants. For us good fresh fruit, salads, hams and fish are an important part of enjoying a holiday. So the lack of this would be the reason I would be unlikely to return. If we did it would be with the priveledge package again and eating out at nights.
    Restored our faith in the H10 chain
    05 Jan , 2020 Tarnie, -1
    Stayed for 10 nights in November on an AI basis and had a very chilled, relaxing holiday. We were in a suite on the ground floor overlooking the pool - there wasn't much sunlight through the day however this wasn't a problem as we stayed around the pool. Pool area is very nice and we never had a problem getting sunbeds - the lifeguards are quite vigilant about removing towels from unused beds! Food was really good and we enjoyed every meal we had there - there was plenty of choice in the evening and there were never any issues getting a table. We also used the snack bar at lunchtime - this was good as you order off a small menu rather than it being a buffet style lunch. We ate in the steak restaurant once but didn't enjoy this as much as the main restaurant. Drinks, mixers and soft drinks are all branded and bar service was excellent during out stay. We aren't usually bothered about hotel entertainment but some of the groups that played during our stay were really good We hadn't stayed in a H10 for around 3 years due to a previous poor experience but would definitely return to this hotel and other H10's again
    Lovely relaxing hotel
    05 Jan , 2020 christina_142225
    Stayed here for a week over New Years. The previous bad reviews had worried us but our experience was very good. The hotel was very quiet at night so we had a great sleep, the rooms were lovely and clean with great cleaning service be the hotel staff very friendly. The pool area was lovely and had plenty of sun loungers. We were half board which I recommend unless you really enjoy buffet food / are not a fussy eater. It was nice to also relax in the hotel during the day and go out for dinner in the evenings. There are sort of reasonable and good places to eat nearby. The NYE dinner was lovely - we were second sitting - although the entertainment was poor - the Queen band on the previous night would have been a much better choice for NYE. The firework display was impressive. Overall nothing to fault this hotel on and we would stay here again. I would recommend getting a pool view room as I presume it’s quieter than the rooms on the road and you can also see the entertainment from your balcony.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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