Hotel Pocillos Playa

My wife and I spent 7 nights at this hotel. Great staff there who all support each other doing each other’s jobs. Great entertainments Officer Peter from Holland who gets everyone up doing all sorts of stuff. Rooms comfortable and clean. Food good with plenty of choice . Short walk to lovely beach and good walks. Will try utmost to return in 2020

Our first visit to Lanzarote, We visited the Hotel Pocillos playa for 10 nights in November 2019 as two couples, rooms 128 ground floor poolside and 228 directly above. This is a lovely hotel, modern and very clean, it is fettled every day vigorously by a great team of cleaners. The failure of Thomas Cook has hit these smaller hotels very hard, this place has experienced a great injustice which I think has made the team closer, you really do get a family feel from all the staff and how well they all muck in to get the job done when an area is over stretched, and work very hard and long hours, some even coming in on days off to help out. From Sonia on reception, to Kristof on the bar and Dutchman Peter on entertainment to name a few, you’ll find them all doing each other’s jobs to make sure the customer gets the service they need and things run as smooth as possible. Breakfast was excellent, lunch and dinner almost as good, overall very good selection and all prepared fresh. Coffee and juice machines scattered around the place, so a beverage is never too far away, AI alcohol is served 11am to 11pm. Pool is clean and heated which is very welcome in the winter months. Plenty of sun beds, did get a little tasty at times watching the pensioners pinch each other’s loungers on the preferred side of the pool but it is fun. Entertainment overall was very good, difficult to please everyone, but effort is made to do just that. Rooms are lovely, memory foam mattresses which is not everyone’s bag, I don’t mind them but they do take a bit of getting used to, shower excellent, plenty of hot water, sinks nice aesthetically but not very deep, but ok for hand washing and brushing teeth, don’t know about shaving as I use electric. Only negative was our room had an interlinking door between ours and next door which meant we could clearly hear our neighbours talking etc, but understand it gives the hotel some room flexibility. Some may find our particular rooms slightly noisy as they were close to the bar, that’s if you like to go to bed early, but we don’t so no issues there and the place is normally pretty quiet come midnight anyway. Great location two minutes from the Costa mar, lovely staff with good food and exceptionally clean, what’s not to like.

Came here last minute for week on 24th nov so still here. Staff lovely, food great, lovely refurbed large bedroom, and bathroom, big balcony on first floor, at our request. Yes some drinks are extra but we drank cava, wine and honey rum and beer all included. Peter in charge of entertainment is lovely. Works so hard, not at all pushy, he’s an asset to the hotel. Had walk out each day along the beach promenade and today we walked to puorto Del Carmen and back. Would definitely come back again.