Corona Roja

When we arrived we had a basic room however asked for an upgrade which we were given a modern suite in a separate annex. 2 doubles and a single in one room and a double in another as well as 2 separate bathrooms. 3 tvs in the suites which were all flat smart tvs. Included was a washing machine and tumble dryer. The food is not out standing but nice. We stayed all inclusive and had local and home spirits included. The pool is busy however i enjoyed having a swim around 6pm so began to get quiet. The staff are lovely and welcoming, and honestly the hygiene is brilliant. You put a mask on, gloves and sanitiser. The staff came around after you cleaning everything down due to covid-19. The only negative i have is the lifts 😂😂😂. We will defo come back again.

Firstly we are grateful the hotel was open during covid as we couldnt change our leave dates. The staff were lovely very friendly and helpful, the cleaners did the best they could with what they had to work with and I am sure the hotel conditions poor maintenance, makes their job harder. Catering was average but fresh and well managed with gloves, antibac and face coverings essential before you could enter the restaurant area, very well managed there! Paella is delicious by the way. All inclusive package is worth it, local drinks and beer, ice cream. Bar staff worked so hard with some very rude guests who refused to wear masks and use social distancing. Room was very generous size as was the balcony we had a fantastic view of the dunes and sea. but, our room (711) was desperately needing a total make over! Please be careful with the photos on here and love holidays website, as these are grossly out of date and bare very little 'actual' on what we received. The photos do not show it all, maybe we were unlucky with our room. We asked to change and was told they are full?? 1 week in from covid release? an easy cope out. The bathroom was past its best by 20 years. Nasty grout, curled and flacking ceiling paint, poor patched up water damage on ceiling, botched up doors with sharp nail heads sticking out, blown water logged sink unit, cracked and wobbly noisy floor tiles. No Water pressure and difficult to control temprarture, it dribbles out the shower head. The sofa beds were shocking! even with two sets of padding our son could feel the springs and he is 8 stone 14 year old. Seriously, they were fit for the skip. The bed linen had holes in it, burn marks/holes, the towels absolutely reeked of other people sweat and more holes (photos), I think they just dried them and put them in other peoples rooms. One bedroom apartment was a curtain covering and a door which you couldn't shut because it was warped and a zillion layers of paint made it sticky to touch. The wardrobe OMG smelt like a decomposing animal was in there. The kitchenette was spotlessly clean but it would be because the equipment was woeful and inadequate and insufficient (a three person apartment should at the least have three sets of cutlery). The TV you had to pay for with a 1970's coin operated meter - not that you would use it as the room was stiflingly hot no A/C and no fan, noisy bar and traffic outside late into the night = sleepless nights. The pool area was fine, only one male and female toilet for the entire pool and restaurant area not really enough. Sadly when we were there they had a leak for five days at the bottom of the stairs so everyone walked in it, it smelt like urine the colour was yellow and it was foul smelling, which then ran into the pool shower and into the pool drainage grid, inches away from the pool edge. The maintenance man actually rinsed it into the pool on the fourth day with a power hose at midday with kids in the pool. Oh and NO inflatables, balls etc in the pool or they get taken away by the same pool man! LOCATION however is what you pay for here. could not fault the location beaches lovely, secret access to the beach via the bottom garden gate at the hotel - a god send! Sorry, Corona Roja we did enjoy our stay your staff are wonderful but please resort what was a beautiful hotel, back to its glory days, you could make so many people happy if you spent some money on the place.