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    Eugenia Victoria

    PPPPP Plus

    InPlaya del Ingles, Gran Canaria, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1978 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Eugenia Victoria Hotel has a lively poolside atmosphere and counts a spa and a roof terrace among its top features.

    The pool's surrounded by sunbeds and umbrellas here. On the terrace, there's a hot tub to relax in – plus a separate nudist area. The spa features hydrotherapy facilities, a seawater pool and saunas, and there's even an oxygen room and a snow chamber.

    The hotel's a 10-minute walk from the centre of Playa del Ingles, where there's plenty of shopping and dining. The hotel's shuttle bus gets guests to the nearest beach in about five minutes.

    While you're away, you'll have access to our 24-hour digital service, with a virtual rep.

    • Rooms: 400
    • Lifts: 4
    • Building: 1
    • Floors: 8

    Things you'll love

    • Outdoor pool
    • Spa and wellness centre*
    • Nudist area

    Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner. A la carte lunch. Selected local-brand alcohol, soft drinks, tea and coffee. Cake and ice-cream at selected times.

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

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      accommodationData.facilities
    • Outdoor pool

      The pool is surrounded by a spacious terrace, filled with sunloungers. Shade comes courtesy of tall trees and palms, and the pool bar isn't far away either.

    • Outdoor kids' club

      The hotel runs its own kids' club, offering plenty to keep the little ones entertained during the day.

    • Evening entertainment programme

      Evening entertainment includes live music and shows from the hotel entertainment team.

    Rooms

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    • Twin Room with Balcony or Terrace

      Styled with light tones and modern furniture, these twin rooms come with a lounge area, bath or shower, and a balcony or terrace for outside space. These rooms sleep 3 with 1 extra bed in the bedroom.

    • Twin Room with Balcony

      Styled with light tones and modern furniture, these twin rooms come with a lounge area, bath or shower, and a balcony or terrace. These rooms sleep 3 with 1 extra bed in the lounge.

    Above and beyond.
    29 Mar , 2020 Windsorguys, 186419
    My partner and have stayed here on several occasions over the past few years and we have never been disappointed Having read some of the less favourable reviews I do feel the hotel and it’s staff is probably being harshly judged. I’m not saying they are all wrong but the hotel can’t be held accountable for the behaviour of all its customers and it’s a balancing act to get several nationalities with differing cultures to all engage well together. The food is always good with a varied selection. Always lots to eat and the wines are decent and drinkable. Of note - What I do want to point out is the genuine warmth, kindness and care the staff displayed when it really mattered. We were there when Spain went into lockdown and despite the fear, anxiety and uncertainty felt by everyone - including the staff - they were brilliant. Everyone had a smile on their faces and tried their hardest to keep things as normal as possible despite working with less staff around. The entertainment team went out of their way to keep spirits up and and despite some restrictions ( pool . Wellness centre) it still felt as if you were on holiday . Yes, you can pick fault in anything if you look hard enough and the Eugenia is not perfect. What we did find out though is that when things got tough - the staff and management were brilliant!!
    Another excellent stay
    22 Mar , 2020 HolidayGuys_2, 186400
    My partner and I have been visiting the Eugenia every November and March for the last five years. We have always enjoyed extremely good, freindly service and seen and appreciated the many improvements made to the hotel over the years. There are many reviews here regarding the rooms, pools, wellness centre and restaurant/food and we agree they are all great but we just wanted to say a huge thank you to the stafff at the Eugenia. Our visit this time was during the coronavirus outbreak. Towards the end of our stay we were advised that our return flight to the UK had been cancelled. and the Spanish authorities had introduced restrictions on movements around the hotel and resort. The hotel staff continued to look after their guests calmly and give as much information and assistance as they could. Thank you all very very much and we look forward to seeing you again in Novemeber.
    Lovely break despite coronovirus influence
    17 Mar , 2020 P1715KMtracyw
    We are lucky. We had 8 days of this hotel at standard which is excellent. We are here now. Due to leave on Thursday. Flights seem okay just now. We are planning to return to this hotel. Really great food. Beautuful restaurant which is more like 4 star plus or 5. Ive been in many hotels and this is top at this price. Due to coronovirus we are restricted. Room dividers in restaurant help it feel lot less of canteen and more of a restaurant. Decor all over pristine and comfy seating areas which are plentiful. Cleaning is thorough. Staff lovely. Staff uniforms really smart. No sunbathing or excursions unfortunatly due to government restrictions. The food and snacks and coffees etc are available in the restaurant at these specified times now. You can walk to supermarket and return directly to your room. Information and professional staff make this quite scary time comfortable.
    Winter Sun
    16 Mar , 2020 GlendaSaleCheshire
    Hotel in good position,curtesy bus to beach 3/4 times aday. Walk to beach same route as bus about 15 mins.Local bus stop 5 mins walk, times on bus stop.Hotel clean & well serviced, good lounge area & balcony. Bed room- plenty of hanging space & drawers, also space in lounge. Bar prices very good, bottle house wine 8 eros -good , drinking water available free in bar & resturant! Quality of food good, plenty of choice, plenty of re-cycling stations availing & always kept clean. Roof top selarium very quiet, towels provided for returnable deposit. One small problem was the dining room, not enough tables on turnover days with too many guests & kitchen struggling to cope. Once the table was cleared from the previous diners you then had to collect your own cutlery, not a problem once you knew about it & where every thing was. I suggested a member of staff stands at the entrance to the dining room to explain the procedure, which they did for a few nights. other than that the hotel was excellent value .
    Great week
    12 Mar , 2020 118aileenb
    Just back from a great week at this hotel. Pulled up on coach and was apprehensive as looked dated. It is in decor but makes up on everything else. I am a fussy eater and I found delicious food every meal. Loads of sunbeds around pool so no rush to get up and rush to put towels down. Room was very clean and was cleaned daily by friendly cleaning staff. The spa is a bonus as is totally free with saunas, pools and jacuzzis and spa treatments relatively well priced.i would go back in a minute as really had the most relaxing time .
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    View all  1978  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally