Hotel Riu Palace Maspalomas

Compliments about the well handling of corona measurements. Super clean, everything people touch, like armrests of the chair you sat on, or the shower handle in the Pool area, it is desinfected. And not much guests, sad for the hotel, but nice for us.

Was really excited to finally stay at this hotel, on arrival check in was a little slow but once checked in and given the key to the room I was surprised when i opened the door, I booked a single room but was given a normal twin room which the extra space was nicely welcome also luckily could see the dunes just from my room but for me the location of the room (086) was easily accessible for the pool which for me I was very happy about. The room itself was good standard, beds very comfortable and balcony a good size, could do with a little updating. The pools was really nice and the temperature of the water just right, breakfast was plentiful with alot of choice. Pool snack bar was good and the service also, the food that I had in the hotel could not fault one bit all seemed very fresh and well cooked. Of course there is Corona measures in place, Mask to be warn in indoor areas, at the buffet, hand sanitizer widely available, temperature taken when entering the restaurant etc. Now for me the drawbacks might seem small but if the hotel is going to make rules then enforce them, people reserving sunbeds with towels, inflatables and balls in the pool all of which are clearly against rules but nobody enforces, also it seems at the weekends currently the hotel is overrun with people not sure if it was locals or people from other parts of Spain which of course I understand the hotel need to get as many people in as possible due to the recent lockdowns but at the weekend the hotel felt like it turned into a holiday park and this is not what you would expect from this hotel you would think they would want to provide the high standards everyday. Late checkout is scandalous when asking at reception they told me it would be 65€ until 4pm which is truly astonishing considering I only paid 75€ a night for a single room this really made the end of the holiday very stressful and felt like they just wanted you out on departure day.