This place lines up a trio of pools and a restaurant that’s just footsteps from the sand. Plus, it puts you close to the action of buzzing Playa del Carmen.
The Riu Lupita is surrounded by gardens that are peppered with palms and tropical flowers. They make way for a duo of pools and a bumper list of bars and restaurants.
The hotel has its own beach club that’s complete with a watersports centre and a snack bar. There are loads of loungers plonked on the white sand, and hammocks hang between the trees. If you fancy a dip, you’ve got the choice of bath-warm, turquoise sea water, or another pool. It’s only a five-minute shuttle bus ride from the hotel.
TripAdvisor Traveller Rating
Based On 2921 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board meals. Snacks are available 24-hours a day.
Unlimited local alcoholic, imported and non-alcoholic drinks, 24-hours a day.
Sports and Activities
All are included except where indicated.
Facilities ► View all
2 outdoor pools
Dive into the rectangular number, which has partially-submerged sunbeds, or try the smaller circular pool. One of the pools also has a children's section. There's a spacious sun terrace with plenty of space to relax and cool off under a parasol.
For breakfast, lunch and dinner. Sample the specialities and watch dishes being prepared right in front of you. You can choose to dine indoors or out on the terrace, and there are special themed evenings twice a week. There's a dress code for dinner, it's full-length trousers and t-shirts with sleeves for men.
Mexican à la carte restaurant
Maria Bonita dishes up traditional Mexican cuisine. You can pick from 2 sittings for dinner - the first is 7pm to 8.30pm and the second is 9pm to 10.30pm. There's a dress code for dinner, it's full-length trousers and t-shirts with sleeves for men.
Rooms ► View all
Double Room with Balcony or Terrace
These double rooms have a neutral colour palette and comfortable furnishings. Your room can sleep up to 4 people with a double bed, a child bed and an extra bed in the bedroom. There's a balcony or terrace for that bit of outside space. Plus extras include a ceiling fan, air-conditioning, a minibar, liquor dispenser and toiletries.
TripAdvisor Reviews Show more reviews »
Quick Get Away
My husband and I decided on a short 5 day stay. We arrived to the hotel shortly before noon. Milton checked us in and gave us our bracelets and told us to enjoy the facilities until our room was ready. We left our bags, changed and got the full benefit of our first day. Our room was just across from the main buffet (which I would avoid next time due to noise) on the main floor which was handy because there are no stairs to climb. The room was clean, yes hard Mexican beds, fresh towels, mini bar stocked every other day, in room liquor dispenser and plenty of towels. We brought our own little coffee maker to enjoy the first java on the balcony (except for the day we were ambushed by the coatis-negative to being on the ground floor-they are not afraid to approach you and we tried to shoo them off without luck). Still not sure how I feel about the coatis. They were there first I guess, harmless really but.... This is a very small, compact resort which is suitable for people with mobility issues (just make sure you request ground floor room). Not a lot of walking unless you want to set out for a stroll along the walkways to see the golf course and nearby shopping. We really enjoyed the food and drink. Plenty of variety, and the quality was excellent for all inclusive. We only went to the steakhouse for the a la carte dinner. Other nights we were happy to enjoy the buffet. Not being directly on the beach really wasn't a big deal but you do miss it and the views I guess. The shuttle to the beach and town were effortless. Very punctual and quick. We walked around the area by the beach club checking out the other RIU'S and they are all lovely. Really nice, safe and clean area. Entertainment was awesome. But bring your own music if you like to listen to music around the pool/beach. Beach area played jazz in the afternoon (really) and the "noisy" pool played music later in the day. Would like to thank all the hard working staff that always had a smile on your faces. Brigida always made sure we had everything we needed at breakfast/lunch. Milton at the front desk. Felix, Raul, and all the wonderful bartenders-you work hard to keep us all hydrated. Our waiter at the steakhouse was exceptional. And all the evening staff in the buffet. My wine glass was always full! To make the stay better we would have preferred an earlier show time. Perhaps 9:00 pm? 9:45pm is late. After a long day in the sun and fun we were very heavy lidded waiting for the show to start. Also providing towels down at the beach would have been a real treat as you wouldn't need to carry your towel through town (if you chose to wander there first). And getting back from the beach with your wet towel unfortunately can not be exchanged for a dry one (1 towel per day rule is petty) Would definitely like to return some day for another quick escape and would recommend to our friends, but would love to stay at one of the RIU'S down by the beach next time. Happy and safe travels to all my fellow reviewers. Make the most of your vacation, it's what we work so hard for all year round!More
Can't wait to go back
Rooms were spacious, clean with a lovely bathroom and cleaned daily to a high standard, the mini bar was restocked every other day. The buffet restaurant was great, never seen such a large selection of food, took ages to decide what to eat, we wanted to try it all, lol. There was a show on every night, which was great, we actually preferred the ones put on by the animation team rather the "professionals" that came a couple of times a week. The animation team were fantastic, so don't be shy, join in the activities and get to know them! The pool area was lovely and clean with plenty of sunbeds, during the day the bar staff came round with a drinks trolley offering, beer, cocktails, spirits etc. Can't praise the staff enough, every single one of them spoke to you in passing, they really made us feel welcome. All in all, this hotel ticked all the boxes for us, it was a holiday to remember, we are already looking at prices to come back next year, can't wait!More
Gill T, 190733
Just returned from riu lupita had a fabulous holiday all the staff were amazing nothing too much trouble. Cocktails were amazing an food had loads of choice something for everyone. Weather was superb rained once in the night the whole time there. Beach club was great always loads of sun beds. Excellent value for money More
Amazing service, amazing food, small but comfy resort
This trip was my first in the area (apart from stops on a cruise). We flew sunwing (which I do not recommend). Arrived to the resort and night and were treated to a refreshing fruit drink at the front desk. The service from that point on was wonderful. I was extremely happy with my food choices at the buffet. There are only 2 restaurants on site and one steak house at the beach. I tried the mexican restaurant and it was just ok. I don't think you will be disappointed in the food at all! Beach was great and the town was an excellent experience for me and my family (I have to kids ages 4 and 6). The only thing I think could have been better was for the kids area to be open with someone looking after them. Although I don't mind taking my kids everywhere with me, it would be nice to have an option to leave them somewhere fun and safe for a break. You will not be disappointed with this resort . As long as you read the reviews and know what to expect, you will have fun!!!More
pros and cons
Very good room maintenance, very little variety at buffet and even less variety and amount of food available at snack bar. Was not impressed with shuttle service from airport and staff at check in, free excursion for jewerlly shop and tequila factory was joke!Will not return here and will not recommend to friends. Has only one bar at resort, other bar is at beach, a 15 min shuttle and a 5 min walk to beach.No shopping nearby, needs a 7$cab ride or a very long walk.Very infrequent beverage cart service at small pool. Hours at all food areas not convenient. Entertainment was too late or during supper meal. Staff was friendly, bar service was good,one person got sick for a couple of days, vomiting and passing out.More
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