Occidental Ibiza

Where to start. Hotel was clean and tidy. Some staff members were helpful, some not so much (not even a smile from day one) food was average, got worse throughout the stay and most of the drinks pumps were off by the end of the week. One person on the bar serving only 2 drinks at a time pp which is a pain when one of you is keeping your table and queues min 20mins each time. I dread to think what it would be like in peak season. Struggled to get a sunbed everyday considering the hotel dont allow reserving sunbeds get there early to get a spot! Because of this we reserved one of the Balinese beds, the cheapest price is €28 including a bottle of bubbly, but dont be fooled it's not manned in any way, anyone and everyone was using them, but silly me paid for the privilege. Didnt notice until a couple of days after we got there, but where the hairdryer was fixed into the wall there was no cover on all the electrical wires luckily nothing came of it as I hardly used it. I didnt say anythin so un aware of any response I would get as looking back through reviews I dont think they would take too kindly and I certainly didnt want any blame. So the last day came. 12pm check out, kick out. Yes they held our luggage until 6pm. But the whole hotel went into lockdown. They provided water, nothing else. Shutting it down covering all windows with brown paper, it was dark cold and miserable. They wouldn't do a thing, there were older couples, young girls and boys, disabled who all were in the same boat who had no clue what to do and were very anxious with the situation. Had we known this was the case I wouldn't have booked this hotel as our flight wasnt til early hours the next morn. It was located in a nice place little walk down the road beautiful beach and bar.. carry on walking in towards the town more shops more bars/restaurants, but would I return to this hotel?? Absolutely not. Really disappointing. But also was a cheap getaway, so lesson learnt maybe?

Our trip was a relaxing one, we were fortunate to have good weather even though it was mid October. Hotel is good, we got to occidental Ibiza early and our rooms weren’t ready until 3pm but were given access to all hotel amenities as well as somewhere we could store luggage and to shower which was well needed after early morning flight. Food was good, it was themed so every night it varied, plenty fresh fish on offer which was nice! Drinks were good and ample choices however the bar situation wasn’t ideal queuing for 20 mins or so and a couple of members of staff unfriendly and impolite which was unfortunate. Rooms were modern with a quirky set out toilet and shower, good to have mini fridge, safe and air conditioning. Always cleaned daily and towels replaced. Overall would return, for us the out season relaxing break was what we wanted and what we received.

All the good-location just near the beach. Restaurants staff lovely and receptionist Food really nice breakfast is the best, always choices The rooms are modern and always clean Nice pool area Taxi only €13 to san Antonio bay. Water taxi from the beach at the end of the road to 3 different places We did enjoy our holiday here and we hate to complain so please dont be put off go and make your own decisions. Bad- que every single night for a drink 20-30 minutes Drinks ran out alot in pumps No tea or coffee from matchines only in pool bar during the day and morning you have to que for 30 mintues at night. Bar staff really rude and unprofessional Only one staff on the bar at night some times Not enough sun beds and space round the pool