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    TUI BLUE Aura

    PPPPP Plus

    InPort des Torrent, Ibiza, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1871 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    With free entry to the waterpark next door, the recently renovated TUI BLUE Aura is perfect for families.

    The family-focused TUI BLUE Aura hotel's in a peaceful spot about two minutes’ walk from Port des Torrent Beach. It comes with plenty of pool space, plus you get free entry to the waterpark next-door. This hotel was formerly known as TUI FAMILY LIFE Club Aura.

    It had a head-to-toe facelift for 2019, which delivered spacious rooms, a pirate-inspired play area full of fountains and sprinklers, and a trio of restaurants. They’re backed up by a hearty list of child-friendly activities.

    While you're away, you'll have access to our 24-hour digital service, and a rep will visit regularly.

    • Rooms: 225
    • Floors: 3
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Designed for families
    • Few minutes' walk to the beach
    • Free waterpark entry

    Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Local alcoholic and non-alcoholic drinks 10.00-24.00. Snacks 10.30-18.00.

    Facilities

    View all facilities
      accommodationData.facilities
    • Waterpark

      You get free access to the waterpark next door to the hotell. Full of fun with tubes and speed slide, Caribbean Pirates themed children's area, jets and sprinklers, the park is open six days a week.

    • Buffet restaurant

      Featuring a balance of local, international, and family favourites. There's also a children’s buffet and an area for preparing baby food.

    • Kids’ clubs

      Designed for 3 to 11-year-olds, our kids’ clubs offer up to two hours of themed activities, six days a week. They’re split into age groups, with activities tailored for each. Minis is for 3 to 5-year-olds, while Maxis is for 6 to 11-year-olds. Nearly all of our Kids’ Clubs are free, with parties* available at a small charge. All of our Kids’ Club team are trained to TUI standards and have undergone relevant checks.

    Rooms

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    • Double Room with Balcony

      These double rooms are bright with large double doors that lead on to a balcony. Air-conditioning is provided if you like to keep your room cool and you'll also have free Wi-Fi, satellite TV and a fridge.

    • Deluxe Double Room with Sea View, Balcony or Terrace and Whirlpool Bath

      These sea view deluxe double rooms come with balcony or terrace. You can expect air-conditioning, Wi-Fi, satellite TV, a fridge, shower, bathrobes and a whirlpool bath. This room sleeps up to two adults.

    Never again!
    07 Aug , 2020 J9649YDlucyw
    After reading the other reviews I think we were staying in different hotel to everyone else. If you are after awful entertainment where the reps love the sound of their singing voices (which are awful), horrendous food (masks not worn correctly by staff, which I mentioned time after time) it was over cooked and tasteless along with groups of holiday makers thinking that everyone else wants to listen to their chat and their music all day by the pool then this is the place for you!! The rooms are small, our air conditioning didn’t work despite complaining everyday to reception nothing was done about it, also our shower was blocked and this was never fixed despite mentioning far too many times. The cleaners don’t clean and don’t even make the beds very well, I can compare it to teenagers type of cleaning. We went to the restaurants over the road which were both great, Christof is amazing. Bar, ran out of drinks, how?!? Must say Oliver the bartender is a great asset to this hotel. Would we go back, hell no! Love Ibiza but not this place, aware that we have COVID-19 to deal with but this place isn’t up to anything.
    We will be back!
    04 Aug , 2020 G8873CPrebeccac
    A group of 13 of us have just returned from this hotel, and what a fabulous time we all had! Even with the COVID restrictions in place we cannot fault the hotel, staff or TUI reps. We have never been to Ibiza before, but will definitely be returning. It’s such a beautiful island. The hotel is a 5–10 minute walk from a beautiful beach, where there is the most amazing restaurant with incredible views of the unbelievable Ibiza sunset. My new favourite place! We took a 15 minute taxi ride into Sant Antoni and went on a private sunset boat trip too. Definitely worth doing if you visit the area. Kelly-Ann the entertainment rep was amazing, she was so friendly and always had time to speak to any of our group. The kids loved her and since being home they have continued to sing and dance to “Dance like a Grandad”, “Download” and “Party Train”!! She was always happy, smiling and full of energy. She worked so hard and you can see she loves what she does, as well as being very good at her job. All the children in our party loved going to the Kids Club too, they even asked if it was their new school! The ladies who run these clubs were also amazing, and really made the children feel welcome and involved in every activity. The children never wanted to leave when it was time to pick them up!! The attached water park was brilliantly too. The kids (and adults!) had great fun. Not a huge water park, but was perfect for us, and even better being on site with no additional fees to use it. We also enjoyed the two a la carte restaurants, a Japanese and a Tapas, both were brilliant and really lovely food. The only down side was having the UK government changing the rules half way through our holiday so we are now currently in quarantine... 2 weeks of paradise into 2 weeks of prison!!
    Amazing staff and location
    02 Aug , 2020 JulieCraw2020
    I have to say this hotel is brilliant. With Covid we were very unsure about travelling. But I am glad we did. Masks were worn by staff and also by guests when in the buffet restaurant. Pools are good. Quiet pool is very quiet but be aware the little bar is not open so a bit if a walk to get drinks. The main thing that is great is the entertainment team!!! The level of Engery and enthusiasm by them is amazing!!! Kelly-Ann, Fenn. Jack and Saz, thank you for being brilliant with our little boy and for always making him smile!! Download has been on the laptop since we got home!!! 100% recommend this hotel!!!
    Lots of good points with some bad points thrown in
    31 Jul , 2020 Z3084YOandyc
    Firstly, in the current climate we find ourselves in, we’ve had a great holiday for 2 weeks at this hotel. All of the staff were really good, friendly and helpful with a smile and a chat if you wanted one. The entertainment staff are the ones who go above and beyond. Always working hard to do make your holiday enjoyable. Kelly Ann seemed to be the main entrainment staff member and she was brilliant for the kids and also adults. Always full of energy and enthusiasm even though they were always wearing masks and working At least 12 hours a day to keep us all entertained - she’s a real credit to TUI and should be rewarded for her efforts. Thanks Kelly Ann, you’re a star ⭐️ The hotel itself is struggling to be 4 star hotel as the food let’s it’s down, especially at dinner time. Plastic cups for 95% of the drinks - really!! .....were adults, treat like adults not kids. Rooms were ok but not anything special. Pool was good, although the number of times it was closed due to a ‘jobby’ in the pool was staggering!!! 🤬 Not sure what’s going on there. Location is good as it’s close to Port Des Torrent town and beach and a short taxi to San Antonio. All in all, a great holiday, met some fabulous people but........the staff at the hotel are it’s main asset. Not the rooms, not the food.
    Fantastic break
    30 Jul , 2020 b00n1977, 528752
    In the current climate and the UK government stuffing everyone who decided to take a punt in the air corridor to Ibiza me and my family have had a great deserved relaxing break at this hotel. 5 star to the staff both tui and local(tui staff are full to bursting with energy and really make an effort. Spanish staff super friendly, and make each family feel special.) 5 star to the facilities , rooms ( air con could be better never drops below 24 but not a problem. 3.5 star for the food I'm not fussy for food so this isn't for me I can eat all day meat platters but the snack bar food isn't great quality at all to the point it shouldn't be served however the breakfast and evening meal for me has been nice. Pool scene is the same as ever a chase to get your favourite spot I go down at 8am and get beds for the family and apart from getting breakfast we are there for the day which isn't the case for a lot of get up at 5am get your spot and go back to bed peeps I really do wish the hotel's do what they say and remove towels and belongings but same wherever you go. We have another day here and will be sad to leave my family and me have enjoyed each day and were about to try and extend our stay till the UK government moved the goalposts and put a quarantine on return which will absolutely kill the Spanish tourism industry. In a nutshell room great, entertainment great, all staff great, hotel great, food meh could be better snacks need to be a lot better. All said and done I wouldn't hesitate to bring the family here again well done to all staff .
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally