Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1167 Reviews
Traveller ReviewsRanked #210 of 702 hotels in Prague
Traveller Rating
Excellent
647
Very Good
320
Average
115
Poor
38
Terrible
47
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Amy D said...
Best view of the astronomical clock
Travelled on 12/2023
Absolutely the best hotel for views of the astronomical clock. We stayed in the presidential suite and the views were amazing. Wonderful city and people. This hotel is close to all the attractions walking distance to the palace the bridges and everything else. Best part was able to enjoy the Apostles every hour at eye level and without the crowds. Magical. So magical my husband proposed to me there. ️️️....
DozyAF said...
Dont believe anything the say when booking as upon arrival it isnt followed up
Travelled on 08/2024
Travelling here as a family of 4 across 2 rooms. When we booked we asked for rooms close together which was confirmed by the hotel. Upon arrival, and too late to change, we were given rooms in separate buildings. Our the main door past a few restaurants on the square and in a different door - so 2 females stating in a different part of the hotel and have to go outside through the square. On the first day we were tol...
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Aghavni S said...
Try to avoid this hotel as much as you can
Travelled on 08/2024
The half of the reception, they dont speak any English and they are so rude. Russian speakers they are kind, but as far as I understood their new and they cannot do much for you.The rooms are full of spiders big spiders like tarantula. We have 25 rooms in this hotel only for us because its a business travel and all of us we have the same problem. next to me there is a room with the dog. This dog is not stopping scr...
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Samuel L said...
Great stay - Fully Recommended
Travelled on 07/2024
The hotel was amazing with lots of room and assistance. I totally recommend this hotel as the staff were very polite, patient and helpful. The area we were in was friendly and welcoming and with the convenient networks getting you from A to B around the city. Overall it's an easy 5 * as it was a brilliant experience!...
JKiviharju said...
Unclean, deceptive and no working air conditioning
Travelled on 07/2024
We booked a suite for two nights for our 20 anniversary. In the room we find out that the air conditioning doesn't work. We were not told this in advance or at arrival, so it felt like deception. Apparently nothing can be done, it's part of long renovation. No compensation was offered until specially requested by us and even then it was very small (less than 15 % of room charge when a major room feature is missing). ...
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