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Reviews
Tripadvisor Traveller RatingBased on 522 Reviews
Traveller ReviewsRanked #149 of 708 hotels in Prague
Traveller Rating
Excellent
258
Very Good
182
Average
52
Poor
16
Terrible
14
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
LorraineSpain said...
Fantastic
Travelled on 11/2025
Fantastic hotel, wonderful staff, clean comfortable and so quiet.
Enjoyed our meal in the restaurant too.
Special mention must go to the best receptionist ever -Grace. She was so helpful and friendly - thank you Grace.
The hotel is quite far from the city but transport options are excellent although the nearest metro station was closed. We used the trams which gave us the opportunity to see other parts of Prague. ...
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dusan z said...
Cozy hotel near O2
Travelled on 09/2025
Small family cozy hotel near O2 in Prague 9
Clean rooms, outstanding breakfast with hummus, great greek atmosphere in restaurant and very helpful Diana ať front desk.
See you soon....
Afsoon A said...
Great hotel
Travelled on 09/2025
I had a wonderful stay at this hotel. The staff were friendly, the rooms were clean and comfortable, and the overall atmosphere was very welcoming.
I want to give a special thanks to Diana ,one of the staff members who was incredibly kind, responsible, and went above and beyond to help me. When I asked for assistance with my flight check-inwhich was not part of their dutythey kindly helped me without hesitation. T...
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Joseph V said...
Happy Prague trip
Travelled on 09/2025
We stayed at Hotel Carol and Diana the front office staff was very polite and professional. Helped out with city tour, finding the inexpensive alternatives. Very friendly and cordial....
Aleksandar S said...
Great experience in Hotel Carol Prague
Travelled on 09/2025
Hotel staff and the restaurant Jerusalem were amazing. Hotel is clean very close to the O2 arena where various kinds of events are held. Especially thanks to Dusan the manager of the Jerusalem restaurant which I warmly recommend....