Vrissaki Beach Hotel

Vrissaki should have probably remained closed this summer season like other hotels along the Protaras strip. The hotel suffers from poor management in all aspects (accommodation, catering, facilities). It is unacceptable to pay €160 for a triple room that consists of a crammed double room with the addition of a cot bed. Also, people would simply leave their beach towels on the pool beds from the night before so there were absolutely no pool beds available!! It’s not difficult to set up a system where each room is allocated numbered pool beds. What shocked me in particular was the breakfast/restaurant area (Bikini) and the terrible system in place! There was absolutely no social distancing in place when queuing for breakfast and people would simply use the same doorway to enter/exit. The staff was quite rude whenever you were asking them something and the restaurant manager seemed lost as if he didn’t know what he was doing! It’s such a shame because we used to go regularly to Vrissaki for its Sunday buffers and the service was immaculate. This time round it certainly didn’t feel like we were staying in a hotel, but a boot camp.

Management needs to do a better job. Parking is chaos, cars are parked in front of main entrance, making checking in or out a difficult task. Room maintenance was also problematic, we needed to call for fresh towels and shower gel daily. Breakfast was good, and the location of the hotel is amazing.

1. The pool works only 10-6, thats mean you can't use it early - if you want to use the pool, you need to get burned, bcz you cant go for swim at 8 2. The room was clean only the first day that we enter. The second day, they didn't change the towels, they didn't gave us beach towels, they didn't put shower gel. From the first day they didn't put shampoo, bathrobes, hairdryer, slippers etc 3.the gym was not working ( they says due problems or covid or any other excuse). In all Cyprus the gym are working, but in protaras they cant open the gym. We all know, that probably they don't want to pay gym trainer who need to be there probably to open the gym. 4. No parking- you can park somewhere outside the hotel, and when we demand to get a parking, they says we cant do anything. 5. The food- not good, i try cornflakes that was definitely not fresh and chewy like a gum, next day i try sandwich - the turkey was definitely not fresh. The buffet was half on the back aide of the lady who gave us the breakfast, so you cant se what is available back side, the coffee was not good. 6. Th room- a/c was ok, not very well cooling but it was fine, the bed it was comfortable, the water pressure was very good 7. Pool staff and receptionist was very kind