Cordial Mogan Playa

We booked with TUI and the package included private taxi transfer form the airport which was great. We had a coach transfer 2 years ago, to Taurito, the next bay along, and it was the end of the line so we were on the coach for about one and half hours!. Puerto de Mogan is even further. We had notified TUI that this trip was for an anniversary and, on arrival, the hotel provided a full bottle of Cava, a fruit basket, a basket of chocloate bars, 2 bottles of water and free entry to the spa. Lovely spacious room and bathroom, but limited view form the balcony as it had a solid "plant wall" instead of railings at eye height when seated. Drying rack on the balcony. Very quiet AC. Pool towels were provided on arrival and could be changed, free of charge at any time. The room safe was charged but at approx. 2euro a day was worth the extra charge. All the hotel staff we met were friendly and helpful, especially the "porters" who had an infinite amount of information and could help when the reception staff were busy. The grounds are huge and we frequently got a bit lost, the gardens are magnificent and there are over 500 different plant species. Much of the island is, currently, fairlyy barren in comparison due to a long period of drought. The hotel provides a weekly tour of the gardens which is worthwhile if you are interested in gardens. An archaeological site lies behind the hotel and is accessible from the hotel which provides a guided tour once a week. There is a bar half way along the track which provides some welcome relief from the sun and the rough track walk. Another tour provided by the hotel is of the hotel itself. We were amazed by the vast network of tunnels underneath and behind the scenes of many other areas. There are all the usual animation events and kids appear to be well catered for. The spa was very good, with quiet relaxing heated pool areas, wonderful after a nice massage. There is an extensive buffet for breakfast and evening meals, to cater for all tastes and plenty of food at all times. Two sittings, in the main restaurant, catering for over 900 guests although it never seemed like that number, however, that may have inluded the apartment guests as well, and it seemed like they might have had use of another restaurant further along. There is an entrance at the south end of the gardens, much nearer the village, and a lovely little bar/restaurant for snacks and coffee breaks. We did try one of the pool bars for a sandwich on one occasion but we weren't impressed. There are masses of restaurants in the village and the other ones we tried were also very good. We discovered where the dive centre was on the hotel tour, too late to use them as we had used the centre in the town, near the beach because we couldn't find the hotel centre on Google before we left home. Puerto de Mogan is a bustling little fishing port with plenty of activity, restaurants and shops. The village is very pretty and not called "little Vencice" for nothing.

Usually always use 5 star hotels but didn’t like the look and feel of the one in puerto mogan and so after reading the reviews on trip advisor for the cordial we decided to give it a go. So glad we did did as overall we thought the hotel was superb! It was our 40th anniversary while we were away and so I emailed the hotel asking for a room with sun on the balcony in the afternoon / early evening. When we arrived they had sorted the room exactly as we requested along with complimentary flowers, wine and fresh fruit which was fantastic. Didn’t use the restaurant as we always like to eat out each evening and sample the local food and wine Breakfast was fine though plenty of choice and nicely cooked and presented. Pool was clean with plenty of towels every day, hotel itself was well looked after and the gardens are a joy, we had a banana tree outside our bedroom window :-) Thing that really makes this hotel stand out is the staff, with the exception of one person, all the staff we met went out of there way to help and assist and nothing we asked for was too much trouble. Will definitely use this hotel again. Just need to sort out a cordial membership card now so we can book the room we want online next visit.

Yes a bit late : Those of us who regularly stay, should have some sympathy with the following. 1) food quality, generally average to poor (guest most take into account, when at maximum occupancy - 1000 persons - over two sittings, they just can't cope with these numbers! 2) rooms are now looking a bit "past it" Name a four star plus hotel, which offers you a shower over a bath