TUI SUNEO Tamaimo Tropical

However we were most pleasantly surprised. we arrived 12th March just before lockdown. The check-in was easy with pleasant staff, the hotel was spotlessly clean & we were very happy with our room, 435, overlooking the pool. Food was good with plenty of options, with the snack bar available if you could not find anything you liked. We found the staff to be helpful & friendly at all times. Plastic glasses in the evenings has been mentioned in many reviews. We did not find the evening entertainment to our taste but that was because we had no grandchildren with us & it was family entertainment.There are many local bars, a short walk away, that cater very well for adults, can thoroughly recommend bar Route 66 if you like live music. The holiday was going well until we were confined to our rooms on the Sunday afternoon. However the staff, management & reps did a really good job under the circumstances, which they had no control over. We would certainly return.

We stayed at this hotel for two weeks at the end of January 2020. Following a long day travelling (including a 3-hour airline delay) we were checked into this hotel by Israel. He was extremely friendly and should be commended for his welcoming demeanour. I must also state that the reception staff that we dealt with were extremely nice and helpful. We stayed in room 486, a nice quiet (except for the occasional emptying of the bottle bank outside the hotel) corner room on the fourth floor. The spacious apartment consisted of a bedroom, bathroom, kitchen, lounge area and balcony. We were self-catering and the facilities included a shower, hob, microwave, toaster, kettle, utensils, TV etc. Our toaster was broken, we reported it to reception and it was replaced within a couple of hours. Rooms were well looked after and cleaned 6 days a week, with extra towels and toilet rolls left for the non-cleaning day. All communal areas were well looked after and clean. We did not use any of the facilities (restaurant, pool, tennis, table tennis, sun loungers etc) so cannot fully comment. There appeared to be plenty of sun loungers and we saw the pool cleaned every day. It was about a three-minute walk to the nearest supermarket, less to the closest restaurants. The Lidl supermarket was a 10 minute walk away up a steep bank. The hotel is located in an area with some steep hills, so if you struggle with mobility issues please consider this. We are both very mobile and enjoy walking so found this to be a good location. We really enjoyed our holiday staying at this hotel and would definitely stay here again.

I really enjoyed this trip , the hotel was great,a large pool and not too crowded. the room was cleaned daily and it is located not too far from the nearest beach. I did not eat at the hotel so cannot comment on the food, but overall very happy