Arena Dorada

Stayed here for the last 4 years brilliant apartment lovely and clean staff excellent lol all ways give a great welcome Christmas and new year 20 yard and right on the front can not wait to go again this year

Very nice, clean and spacious apartments, with a big enough clean swimming pool, the staff was very friendly and helpful. Apartments located very close to the beach and close to many restaurants. Highly Recommended.

We had 2 rooms in block C, 3 people in each. The unlucky third persons “bed” is just a sheet on top of the “sofa” extremely uncomfortable and in my opinion, not a bed. Also the design of the curtains seems illogical. The top panel of the door has nothing at all covering it to prevent light coming in at silly o’clock in the morning. This could be easily fixed. We had to request toilet rolls and towels numerous times throughout our stay as there was no cleaning of the rooms at all in 14 days- perhaps somewhat understandable given the pandemic, however this wasnt communicated to us on check in. Our bathroom door had a broken lock and we had a faulty cupboard handle in the kitchen, which could have been addressed before we arrived. The bathroom towels, as mentioned in previous reviews had a very odd smell so didnt feel all that fresh- on one occasion when we were left new towels, we were only left 2... between 3 people? This was brought up to reception, although we were abruptly informed the maids had finished for the day and to call back next morning.. not ideal when we wanted to shower. Regardless of what the receptionist said, a maid appeared half an hour later with additional towels. We hired a fan for €33 which is very pricey. Even more so when it was delivered a day late to our room (3 reception trips later) and it was very rusty and dirty. You are told to wear masks around the complex but this rule isnt followed by many, including staff. The snack bar is very nice, excellent portions and ran by one poor man, who doesnt seem to get a day off! Friendliest member of staff by far. The apartments are very well situated, minutes away from everything you need. The pool is nice too, although very grubby at times. People were talking about how it hadnt been cleaned in days- more attention to cleaning seemed to go into it as our holiday went by. As other reviews mention, we were told rooms were to be empty for 24 hours before new people occupied them- completely false. We saw several examples of this not being the case. Don’t get why reception lie about it when people have eyes.. The wifi around the pool is excellent, however not so much back at the room. I would imagine if you had a room by the pool you’d be fine. All in all the apartments are fine for what they are. We just found communication to be poor from reception, and a certain receptionist was most unhelpful and rather rude/abrupt. Other positives include a nice shower, decent size freezer compartment above the fridge and plenty of sunbeds by the pool! One slight issue we has was the number of chairs on the balcony- why sleep 3 people and only have 2 chairs? The kitchen chairs are highly uncomfortable!