Rixos Bab Al Bahr

To start with, we didn’t even plan to stay in this hotel – although it always attracted our attention before the trip. However, it just always seemed to be overpriced and we couldn’t find a room type that we would definitely like. But then, our trip to the UAE unfortunately came at the time when the Covid crisis was beginning, and the ‘clever’ TUI Germany agency simply cancelled our reservation in another hotel without even asking us as the clients, or at least checking whether we were already on-site, which was exactly the case. So having been left without anywhere to stay, we urgently checked booking opportunities online, saw a nice offer at Rixos Bab al Bahr – and went for it.  And now we can definitely say that we never regretted about our choice! It’s been definitely one of the best resort experiences in our travel lives so far. First of all, we were super happy with the Premium room that we booked, as the extra costs were definitely worth it. The room had a huge terrace-like balcony, lots of light thanks to floor-to-ceiling windows and a lot of space for the kids to move around. Most impressive was that we could see both sides (as the hotel is based on an isthmus of an artificial peninsula)of the resort’s territory and the sea in two directions, including the most beautiful one – to the sunset. As I mentioned the territory, it’s quite big as well – which is handy for walking in the morning or in the evening. There’s only a small downside  - and only for the families with small children: the movement between the buildings and places with a stroller takes longer because all ‘shortcuts’ are only with stairs, and all ramps are one the ‘walk-arounds’.  The hotel has several swimming pools suitable for different ages, as well as a dedicated pool with water slides. Towel distribution kiosks and bars are all around within literally a jumping distance from whatever pool or facility you’re currently at. Speaking of the latter, the offer of services is rich – there’s a club for kids and teenagers, two Spas – one for ladies and one for men, many shop kiosks, restaurants and so on. So even if you don’t have a sightseeing program in place – you won’t get bored in the resort’s territory for at least a week. And what you definitely won’t get disappointed with is its catering. The main restaurant – like in many high-level hotels – has theme dinners every night. The selection of meals is impressive, quality is very good, all fruits and sweets are always fresh, and the service from the staff is also up to the highest standards. And yet if you seek more exclusivity – there’re five (!) more specialty restaurants – with seafood, burgers, Italian or Asian food,etc.  As a summary – we were happy that the circumstances made us stay in this hotel as we never regretted it from the time we stepped into our spacious room. The only regret that we have is that our stay was cut short because of the world covid crisis and flights’ cancellations. Otherwise, the resort definitely lived up to the expectations – and we’ll keep it on our wish list for any potential return for holidays to Ras-al-Khaimah. Using the chance – I only want to wish all the staff of the hotel to stay well, safe, and keep their jobs – so you can continue servicing the guests at your high level when things get back to normal. It’s partly thanks to you that UAE were continuing to live full life even while most of Europe and Asia were already ‘on fire’ –so thanks to you for that, and stay strong!

Return visit and stay was even better. Hotel was quieter than same time last year and the staff could not have been more friendly and helpful, made us feel like VIPs! Ate at L'Olivio, Meat Point, Aja, Lalezar and Toast and Burger and all were excellent. Special thanks to Hari, Manager from L'Olivio who sorted out our a la carte bookings which made it so much more relaxing for us as my husband is a wheelchair user. Thanks also to Nadeem and Bincent who always made a point of chatting to us and checking all was well. As said previously could not fault any of the staff but mentions for Ahmed (Seven Heights), Rakesh in Lobby Bar, Ahmed and Ajay in Lalezar and Mimi at Toast and Burger. Everywhere was spotlessly clean, staff constantly working to keep everywhere nice. Pool attendants at Adult only pool always helpful when we arrived with the wheelchair and barman there (so sorry forget his name) even remembered us from last year. Our room was kept well by housekeeping. Only minor negative was room 1044 was supposed to be garden view but there was no garden, just some shrubs and further view of the front reception of the hotel. Shame as 1038 which we had last year had nicer aspect. Also whilst the overall feel of the hotel is 4/5 star luxury, some furniture is obviously in need of replacement. Neither of these points would make me give less than 5 for the overall holiday experience. Will definitely return when this awful Coronavirus crisis is over.

Took our daughter to celebrate her leap year birthday. Book a family suite so she would have her own bedroom & bathroom Had a sea/pool view room. On arrival the room was decorated with balloons towel work and happy birthday Husband met Sheriff head of room service he said that he would again decorate Victoria’s room on her birthday room done an amazing job thank you Sheriff and staff room was decorated amazing and high standard of cleaning by all staff throughout our stay. Loved yet again the adult only affinity pool excellent yet again by Ismail was great to see him again and hello to all the lifeguards all friendly and dealt professionally with those who entered with under 16 yr old children Toast& burger great for breakfast staff all very pleasant Buffet great choice of food good adult only area and big hello to Patkrick in adult area such a lovely pleasant young man always smiling and also a very hard worker who took time to say hello even when busy Visited meat,Italian,and Asia restaurants food great staff pleasant thank you meat point for singing happy birthday to Victoria and cake, This visit have to say Asian restaurant was my favourite this visit. Cigar bar staff all lovely pleasant and friendly thank you all but a very big thank you to Sumana sorry if spelt name wrong lovely professional girl Really enjoyed holiday love that the adult only areas are still in place hope to get back soon for a third visit Thank you also to the staff who replied quickly to our email before we arrived it was very much appreciated Again big thank you Sunny Rixos 😎