Mercure Rhodes Alexia

We have stayed here twice and will possibly go back this summer. The hotel is spotless, rooms cleaned well every day and the selection for breakfast is excellent. I haven't eaten an evening meal here so can't comment. Location is good as it's a minute to the beach and only about 15 minutes to the Old Town. The only reason I have given it 4 stars and not 5 is the fact that the street in front and buildings are rather dilapidated and next door is a strip club followed by a street full of clubs and bars. Fortunately with the sliding door to the room from the balcony closed you can't hear the street.

What an amazing hotel and staff. I couldn’t recommend this hotel anymore than humanly possible. I wish I’d booked it from the beginning. We arrived at our original hotel Mitsis La Vita about 2.30pm after a 2am wake up for our 6am flight, a tiring long day, we were told our windows had leaked and our room was not available, so rather than place us on another floor, or their sister hotel Mitsis Grand next door, they moved us to Alexia. And I am so glad that this happened in hindsight. We went back to Mitsis after two days and was offered a horrible room, with a French balcony (so basically not one) rather than with a balcony like I had booked, no apology, told us we had to come back to their hotel and maybe they could move us in a few days to a better room. After the mess up from the beginning all we wanted to do was actually relax. After a lot of hassle we were offered to stay at Alexia, at a reduced price. We cancelled our booking with Mitsis. There was a lot of to and fro between the hotels, but not once did Alexia rush us to make a decision because they needed the room. So we finally went back to Alexia, was offered a room upgrade with a huge balcony and a sea view! One of the best rooms and we had an unexpected door knock in which we received a free bottle of wine and fruit 😍😍 Alexia have gone above and beyond to make sure we enjoy the rest of our holiday and shown amazing hospitality, to a holiday that we thought was going to be a nightmare. It’s a shame Mitsis Vita staff could not have shown the same care and attentiveness as Alexia, considering Alexia weren’t even involved in the chaos but came to save the day. I am truly truly grateful to the lovely staff here at Alexia Hotel. You have restored my faith in the hotel industry, in a hotel and staff that really take care of their guests rather than just “doing a job”. You are amazing - I whole heartedly thank you. I will now enjoy my wine on my balcony looking at the sea 😍 I highly recommend this hotel to anyone looking at visiting Rhodes Town ❤️

In a good position, 2 mins walk to beach and 15 mins walk to old town. Lots of great restaurants close by. Very clean hotel, breakfast decent but not a great choice of fresh fruit. Only gripe I have is that the restaurant isnt very big so sometimes had to wait for a table. Best time to go for breakfast was either between 7 and 8am or 9.45am.Everyone very friendly and helpful.Also pool area small and not in sun late morning until about 3pm.