Bahia Principe Grand Coba

We stayed here from the 10 - 24 March. Our holiday was fantastic from the start, with an easy check in and welcoming drink. The rooms were very spacious and well equipped. The buffet was excellent and varied. We tried 3 A La Carte restaurants and enjoyed them all. Unfortunately due to the Covid-19 outbreak we couldn’t attend the teppanyaki restaurant as it had to close. We enjoyed the beach and snorkelling but had lots of fun at the pool frequently swimming up for our delicious cocktails. We did the trip to Chichen Itza which was amazing although our Cenote swim was disappointing as it was like walking on glass. TUI should have told us to wear sea shoes. We took ourselves off on the local bus to Akumal beach to swim with the turtles which was fabulous. All of the staff were amazing and nothing was too much trouble. The entertainment was surprisingly very good and so professional. There is something for all ages at this hotel. Towards the end it became so sad with firstly the A La Cartes closing and then the main buffet restaurant. We went to the Akumal for the last day as there were only about 10 of us left at Coba. The staff were cheerful right up until the end even though they all lost their jobs. They sang and danced to us when we left. We will definitely be back.

We went for a week in March as covid -19 started. It was a crazy experience but the resort went above and beyond for this unique time in history. For example Every restaurant and shop had hand sanitizer you had to put on upon entry/exit. The trolly from the beach stopped at sanitizing stations as well. The resort itself is gigantic but there are lots of trolleys and staff in large golf carts to drive you if you don’t want to walk. The beach is immaculate with tons of loungers. Big wave breakers keep it calm so you can float or snorkel. The snorkeling was awesome and we were surprised at how many fish there were and how many different species. Also there are no guys harassing you to buy things. So you can drink and relax in peace. The wedding was perfect. The staff were awesome and took care of every request. The beach wedding , dinner and beach party reception went flawless. From music to food it was perfect. There are 3 large pool areas. One big one is mostly adults and the other has all the kids, families and pool games/entertainment. We only went to one restaurant since we loved the buffet and were there with 50 people. It was the Japanese restaurant where the cook in front of you. Our chef had the best knife and cooking skills I’ve ever seen. There is a free dolphin show by the beach every day at noon. There is entertainment every night and the performers are incredibly talented. Very good singers and dancers and they are not hard on the eyes either ;) This resort is 1.5 hours from the airport Overall this resort is top notch and we would 100% return.

I traveled here for a girls trip March 13 - 20 (yes, during the start of the Covid-19 pandemic; I will touch more on this later in my review) This resort is truly remarkable. From the moment we arrived at the lobby, we were made to feel at home. Victor greeted us as soon as we stepped off the van, took our luggage right to our room for us and gave us directions on how to find our Villa. During check-in, we received a welcome drink that was much appreciated. Check - in was quick and painless. I emailed the resort ahead of time requesting a top floor room in building 30 or 31, and we received exactly what we asked for. They showed us how to use the Bahia App, which allowed us to book our dinner reservations and showed all of the daily activities taking place at the resort. Our room was great - very large and spacious. The bathroom was huge! The shower was great - awesome water pressure and always an abundance of towels. No complaints about our room. The pool area is great. A large main activities pool where the entertainment staff was always busy ensuring the guests were having a good time. Special shout out to Gabriel, Raul and Ulises on the entertainment team! Super friendly and fun! Also, great dancers! Find these guys and you will never be bored :) The swim up bar was great - we enjoyed all of our drinks and never had to wait long to be served. Special thank you to our favorite bar tenders: Liberato, Eduardo and Eduardo - you guys took the time to get to know us, and we always had fun laughing and joking with you! We hope to see you again, on our next trip! The main buffet was good! There was plenty of selection for breakfast and dinner - I never felt like I was eating the same food over and over, especially with the themed dinner nights. Big shout out to Angel - who was our favorite waiter at breakfast. He had our drink order memorized in a day, and always greeted us with a smile and was so kind. Our goodbye was so sweet - we hope to see you again soon! The al a carte restaurants were awesome! We went to Don Pablo at Tulum and Mikkado at Coba - both were excellent. The service and food were top notch. We missed our reservation at Portofino - but have heard equally great things about this one as well! This resort is large, but the resort offers trolleys that take you everywhere. We never waited more than 5 minutes for a cart - and the drivers were amazing. Always laughing, playing music and chatting with us. One thing I really want to touch on is our experience with the resort and staff while the Covid-19 pandemic really started affecting everyone and everything in North America. First things first, our Best Day travel rep, Jazmin, was INCREDIBLE. This woman is so informed and knowledgeable about everything that was going on during our stay. She kept us up to date on the status of flights and any possible changes to our itinerary. She was a calming force during a very stressful time. She also helped us book two incredible excursions! Secondly, I want to talk about how the hotel and staff responded to the travel restrictions and the fact that they all knew they would need to be laid off soon - not once did the service waiver. If anything, it improved. I am so blown away and impressed with how gracious all of the staff were, how they continued to smile during such an uncertain time. Big thank you to all of the staff for allowing us to feel safe and at home - Bahia brand is one I can get behind and support 100% I can't wait to come back again!