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Flights Updated (pp)
Ocean Maya Royale by H10
Holidays to this hotel start from only
From only £ 1075 pp
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Tripadvisor Traveller Rating 
Based on 11732 Reviews
Based on 11732 ReviewsWhy pick First Choice
Our Insiders are travelling our 180+ destinations to bring back the best local recs.
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Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Exclusively for adults
- Attractive Caribbean theme
- Lots of activities
Location Information
- On the beach
- 10km from Playa del Carmen resort centre
Getting to the hotel
- 60 minutes from CANCUN AIRPORT (by Coach)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Exclusively for adults
- Attractive Caribbean theme
- Lots of activities
Location Information
- On the beach
- 10km from Playa del Carmen resort centre
Getting to the hotel
- 60 minutes from CANCUN AIRPORT (by Coach)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Exclusively for adults
- Attractive Caribbean theme
- Lots of activities
Location Information
- On the beach
- 10km from Playa del Carmen resort centre
Getting to the hotel
- 60 minutes from CANCUN AIRPORT (by Coach)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Exclusively for adults
- Attractive Caribbean theme
- Lots of activities
Location Information
- On the beach
- 10km from Playa del Carmen resort centre
Getting to the hotel
- 60 minutes from CANCUN AIRPORT (by Coach)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Exclusively for adults
- Attractive Caribbean theme
- Lots of activities
Location Information
- On the beach
- 10km from Playa del Carmen resort centre
Getting to the hotel
- 60 minutes from CANCUN AIRPORT (by Coach)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Exclusively for adults
- Attractive Caribbean theme
- Lots of activities
Location Information
- On the beach
- 10km from Playa del Carmen resort centre
Getting to the hotel
- 60 minutes from CANCUN AIRPORT (by Coach)
Items marked with * incur extra charges which are payable locally.
Special Assistance
Our Assisted Travel team are on hand to answer any questions and make sure your trip works for you. Plus, when you’re ready to book, they can help arrange airport or flight assistance to get you there smoothly.
Give them a call on 0203 451 2690 or visit our Accessible Holidays page for more info.
Reviews
Tripadvisor Traveller Rating Based on 11732 Reviews
Based on 11732 Reviews
Traveller Reviews Ranked #56 of 394 hotels in Playa del Carmen
Traveller Rating
Excellent
7253
Very Good
2843
Average
933
Poor
401
Terrible
303
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Victor V said...
Vacation ruined
Travelled on 06/2025
We had never had more terrible vacation than this one. The entire coastal strip was covered with seaweed up to 10 meters wide during the entire vacation. Huge, noisy trucks transported seaweed throughout the resort during the day, but it was useless. There was a terrible smell of the decay on the territory. We were on resort from May 29 till June 5...
nieceyarch said...
Seaweed strong but the staff works so hard to make you happy
Travelled on 06/2025
Kenddell and the experience team are wonderful! They do an amazing job trying to keep the party and the good vibes in the hotel. Did the cooking class with him and pilar and was so funny and educational about the mayan culture and Mexican cuisine.
If you are coming during June and July the seaweed might be strong but if you're not special you'll definitely have the best time here. Enjoy!...
Q5496WQchristines said...
Kenddell is the experience.
Travelled on 06/2025
Thank you so much kenddell and the experience team for the amazing entertainment and the wonderful time next to you all. You do an amazing job leading this team! 5 stars.
Appreciate every single thing very much. All in the hotel is amazing and lovely. 9 times coming here and we'll be back. Amazing aquaerobics. He is the best. Look for his classes and activities....
Teri M said...
First trip to Mexico
Travelled on 06/2025
The trip overall was great considering the beach was covered in seaweed. Even though the seaweed cant be controlled by the hotel, they had people in there everyday getting as much trucked out as possible. The staff at the hotel are what make this place so special! Kennddall was the absolute best! Other favorites were Manuel at El Charro and Francisco and Rusbel. Honestly, didnt encounter a single staff member t...
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Alam1307 said...
Good hotel
Travelled on 06/2025
A nice hotel, which has a lovely beach but unfortunately the seaweed issue is really bad so you can't really access the beach and the smell is awful. The workers try really hard to clear it but there so much that they can't. The hotel staff are very friendly and they are always smiling and happy. The hotel and the grounds are very clean. They will ask you about upgrading to the privilege package however in my opinion...
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