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Reviews
Tripadvisor Traveller RatingBased on 379 Reviews
Traveller ReviewsRanked #26 of 1,317 hotels in Rome
Traveller Rating
Excellent
343
Very Good
21
Average
9
Poor
3
Terrible
5
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Kara S said...
Excellent Hotel in Rome
Travelled on 06/2026
Excellent location and beautiful hotel! Breakfast and service were always good and delicious!...
David B said...
Breakfast of the gods
Travelled on 06/2026
Pamela is fantastico
Loved the breakfast
Loved the service
Love Rome
Great sleep
Comfortable...
PnC D said...
Service and Staffing Excellence
Travelled on 06/2026
The Intercontinental Ambasciatori Palace Hotel in Rome raises the bar in terms of service and staffing to a level of excellence from the front desk to VICI Le Bistrot. Simone and Rebecca are two outstanding examples of staff at VICI Le Bistrot raising that level of service excellence during the 9 days we were guests at the hotel. People make the difference in a service industry and it was a pleasure watching them w...
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Jill S said...
Beautiful hotel
Travelled on 05/2026
Great location. Beautiful and clean rooms. Breakfast staff and front desk staff are warm and welcoming. While the rooftop bar is a lovely place, we found the service to be slow, so much so that we felt ignored....
Thank you all for you beautiful service that made for us our holidays very special! Beautiful place with beautiful staff: thanks to all the staff: Loucas, Nikita, Leonardo, Maria, Pamela, Gemma and of course all the house keeping team for keeping the room so clean!...