Loading Holiday Details
Flights Updated (pp)
Mama Shelter Roma
Holidays to this hotel start from only
From only £ 532 pp
Tripadvisor Traveller Rating 
Based on 511 Reviews
Based on 511 ReviewsWhy pick First Choice
Our Insiders are travelling our 180+ destinations to bring back the best local recs.
Add a Weather Guarantee, experiences, bags and transfers – you pick.
Spread the cost with low-deposit payment plans and absolutely no admin fees.*
Book with Flex to cancel for free* for whatever reason up to 14 days before you fly
For 30 years + 4.3 on Trustpilot + ABTA & ATOL protection + 24/7 on-trip chat.
Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Indoor heated pool
- Spa centre
- Restaurant
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Indoor heated pool
- Spa centre
- Restaurant
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Indoor heated pool
- Spa centre
- Restaurant
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Indoor heated pool
- Spa centre
- Restaurant
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Indoor heated pool
- Spa centre
- Restaurant
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Indoor heated pool
- Spa centre
- Restaurant
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 511 Reviews
Based on 511 Reviews
Traveller Reviews Ranked #303 of 1,258 hotels in Rome
Traveller Rating
Excellent
274
Very Good
93
Average
59
Poor
54
Terrible
32
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
sophiewY6167WX said...
Took money from my account
Travelled on 12/2025
Clean room, comfortable and decent location. BUT when you arrive you pay a 100 euro as a deposit this is taken by card. I stayed for only 2 nights with my partner, to wake up on the morning of check out and they had taken another £232 out of my account. saying this was a top up payment from the 100 euros. This was never mentioned at check in nor was this authorized to take from my account. They said this would be bac...
Read more
racheL P said...
Disappointing
Travelled on 10/2025
The hotel was clean. No kettle or tea coffee facilities in room - I would expect this from a hotel of this standard. Roof top bar not open and we were not told this. Staff were not forthcoming in their welcome. The room was based on three people- was very small. Bedding not changed in four days. Most alarming part of our stay was an item went missing fork our room and when this was reported the staff were not helpfu...
Read more
Chloe H said...
I broke my leg and couldn't travel, they wouldn't provide a refund or allow me to postpone
Travelled on 11/2025
I booked a week at Mama Shelter for my 35th birthday with my partner in May this year, I was so excited to go and had picked this hotel after a lot of research into the decor, food, vibe. I broke my leg a week before going, and actually called the day after my surgery to ask if I could have a refund, or a voucher for a future trip, or postpone... As I had booked via Lastminute.com, Mama Shelter said they couldn't hel...
Read more
Navigator767523 said...
Disappointing!
Travelled on 10/2025
We based our choice of hotel on the recommendation of friends who stayed in July. Reviews are extremely important.
The staff we interacted with during our stay were friendly and helpful.
We appreciated the modern stylish decor and the high levels of cleanliness throughout the hotel. Unfortunately the roof top bar was closed despite the very mild weather. This was disappointing as there was no prior notice on the webs...
Read more
Chris W said...
Wonderful hotel, but room for improvement in the breakfast experience.
Travelled on 11/2025
For the hotel itself,I would give a solid five stars. The location is a little out of the centre, but it is very easy to get into the centre of historic Rome by metro in around 10-15 mins from Cipro metro station which is a short walk from the hotel. The reception staff were all great, and we had a warm welcome, and help throughout our visit from everyone we spoke to. The rooms were pleasant, quiet and very clean as ...
Read more
Ratings & Reviews Powered by
© TripAdvisor 2025