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Reviews
Tripadvisor Traveller RatingBased on 1116 Reviews
Traveller ReviewsRanked #601 of 1,295 hotels in Rome
Traveller Rating
Excellent
229
Very Good
404
Average
267
Poor
108
Terrible
108
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
CraigDirksen said...
Authentic Roman charm
Travelled on 10/2025
We found the hotel very clean and comfortable. We wanted something with an authentic Roman vibe - didn't want to stay in an American-style hotel in Rome. Hotel had much character and "faded elegance" that appealed to us. Great location, just steps from the Roman Forum and easy walking distance to the Trevi Fountain and the Spanish Steps. Included breakfast was adequate if not great, but was fine. Would definitely sta...
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321adeo said...
Avoid Hotel Pace Helvezia
Travelled on 01/2026
Room had a single working plug socket but had to push bedside table onto plug to stop it falling out.
Although clean, could do with a splash of paint or some livelier wallpaper.
Reception staff member would not offer any advice on local restaurants only stating that they are set up for tourists (overcharge non Italians).
Breakfast room (brekkie was 7-10) ran out of bread by 8.55 & basically told me in a manner that i...
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Garry M said...
Rome in January
Travelled on 01/2026
I did my research & booked The Pace Helvizia Hotel.
I wanted a central location, close to all of the iconic landmarks at a price that I was happy with.
This hotel did not disappoint, we could not have chosen a better place.
I did read past reviews & my take on it is simply that I was not expecting a modern contemporary feel with sharp decor. What we got was ornate ceilings, draped curtains & traditional inlaid woo...
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Valentina Y said...
Do NOT stay here
Travelled on 12/2025
Cleanliness and facilities are unacceptable:
Extremely low water pressure and very slow drainage, causing flooding during showers
Broken water pipes in the room, never repaired
Visible dust and black debris on the bed
Skin itching after sleeping
Breakfast plates not properly cleaned
If these alone dont make you leave, read carefully what happened next.
I paid for multiple nights and was already staying i...
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Karen P said...
Good.
Travelled on 12/2025
Location excellent. Concierge great. Value for money excellent. Close for a lot of major sites, felt safe as a sole female at all times. Room better than expected from pictures when I booked I think my room was upgraded to a double. Hearing was set too high for me especially the underfloor in the bathroom so had windows permanently open as unable to alter the temp. The hotel is on a very busy road in the mornings but...
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