Protur Palmeras Playa Hotel

Lovely place very clean food excellent. Rooms were spacious staff very friendly and would do anything for you nothing is to much trouble . Entertainment the best we have ever had. Would recommend this hotel.

We stayed 12th to 19th October as a couple. I have to agree with many of these reviews that I wouldn’t agree with the 4 star rating. The reception area is very modern and clean etc but as with some hotels, the further you go from the reception the more it declines in standard. We stayed in the middle block (hotel is in the shape of a C) and the carpet outside of the rooms was dirty, stained, needed a good scrub and for the glasses left there on a daily basis to be collected regularly. There were plastic shutters on the outside that needed a good scrub/refurb too. The room itself we were impressed with. It was a really good size compared to other hotel rooms and very clean. Some rust around the taps etc in the bathroom but generally the room was of a very high standard. Slightly disappointed there were no bottles of water in the fridge, especially as we were advised not to drink the tap water. There is a shop just outside the hotel which was cheap so it’s not a problem, but just something you could normally expect for a 4 star. Also had to pay for the safe, sometimes standard, sometimes included in 4* resorts. As the hotel is in a c shape one half of the pool area and balconies etc is in the shade in the morning and then vice versa. Middle block did not seem to get sun for very long at all. Not ideal if you are a sun worshiper although in October it was not that busy so we could move loungers when we needed to. The adult only pool was lovely and peaceful, although again by 2pm some of it was completely in shade. The pool areas were always clean and tidy, although the jacuzzi water was often looking very cloudy and felt a bit slimy and the water was luke warm at best. In terms of entertainment John was great, bingo was good fun with good prizes. The first night we played my other half won €100 euros for one line then I went on to win full house for another €250. Not the same prizes every night as depends how many play. Not usually one for entertainment as we go to bed early and rise early, but the comedy night was absolutely brilliant and really got the crowd involved. The elvis impersonator was great too. Our room was right near the stage so on the nights we did go to bed early it was hard to sleep as it is very loud. As the building is in a c shape not many rooms are far away from the stage either. The staff were always friendly and smiling, one of the restaurant managers in particular always made a point of saying hello to everyone and asking how they were etc. Unfortunately I cannot remember his name now though. I have some food intolerances and had read the reviews that there were gluten free options available. Unfortunately this was just in the mornings. Lunch and dinner there were no labels for allergies or intolerances and after hearing another lady try to discuss her son’s allergies with the staff and the staff not really understanding her concerns I did not bother to speak to the staff about my intolerances and just tried to guess what I should and shouldn’t eat. The food was absolutely delicious though. We could not fault the choice and taste at all. There were chefs on hand to cook you fresh fish, chicken, steak, tuna steak etc. The stir fry was the best I’ve had. You could help yourself to ice creams throughout the day. Alcohol I’m quite fussy with and the rosé was absolutely disgusting, I thought it was just me being fussy but several other guests said the same. My other half was happy with estrella on tap though. The bar service was always great. They gave us one night in the ‘Italian restaurant’. The food was nice but I’d say the main restaurant was better. I needed a gluten free pizza and I can’t have cows milk so no cheese, I thought they would try and fill the pizza with something else but instead I had a very bare pizza with barely anything on. This is just really in the outside pool bar not a separate building. Hotel is in a good location in that you are just a couple of minute walk from the beach where there are many restaurants and shops etc. Cheap taxis to Cala millor for a great market. Also a land train service stops outside the hotel. Overall we did have a nice holiday but would not choose to stay there again.

My daughter in law and I arrived at this hotel quite early in the day to find our room was ready for us. The room was absolutely stunning over looking the pool we were on the second floor, the decor of the room was very bright and everything we needed. I would certainly recommend this hotel and would definitely return.